Br /br /We are looking for an experienced IT Infrastructure Operations Specialist to join our team. This role ensures that IT systems remain available and compliant with internal and external regulations. It requires a strong technical background across multiple IT disciplines, combined with excellent communication, project management, and problem-solving skills.br /br /br /The IT Infrastructure Operations Specialist reports to the EMEA Infrastructure, Security Operations Lead.br /br /br / br /br /br / br /br /br /Responsibilitiesbr /br /br /br /IT infrastructure managementbr /br /br /br /Design, install, configure, update, maintain, monitor, and troubleshoot backend IT infrastructure (servers, cloud systems, telephone systems, switches, etc.)br /br /Perform and document ad-hoc and recurring backend IT operationsbr /br /Resolve IT infrastructure incidents, collaborating with higher-level support or third-party suppliers as needed, and log all incidents and resolutions in the ticketing systembr /br /Ensure infrastructure availability and maintain a documented and tested disaster recovery planbr /br /br /br /Compliancebr /br /br /br /Ensure IT infrastructure aligns with corporate IT strategies and policiesbr /br /Maintain compliance with external regulations and requirementsbr /br /br /br /IT infrastructure projectsbr /br /br /br /Lead and deliver small to medium-scale IT projectsbr /br /Act as a subject matter expert (SME) in corporate IT and business initiativesbr /br /Manage project scope, execution, follow-up, and reportingbr /br /br /br /End-user IT supportbr /br /br /br /Provide IT support to local and remote usersbr /br /Resolve front-end incidents and document solutions in the ticketing systembr /br /Install, upgrade, and troubleshoot Hardware and software (PCs, peripherals, printers, phone systems, office applications)br /br /br /br /Front-end system administrationbr /br /br /br /Manage IT aspects of user onboarding, offboarding, and transfersbr /br /Administer Hardware and software assetsbr /br /Create and maintain technical documentation and user guidesbr /br /br /br /Lab and manufacturing IT supportbr /br /br /br /Collaborate as SME in lab and manufacturing projectsbr /br /Support installations, upgrades, and troubleshooting of lab/manufacturing IT systemsbr /br /br /br /br /br / br /br /br /Required qualificationsbr /br /br /br /Bachelor#39;s or Associate degree in ITbr /br /Minimum 5 years of experience in IT infrastructure and operations within a manufacturing environment, including leading small to mid-sized projectsbr /br /A versatile, hands-on professional eager to broaden expertisebr /br /Fluent in Dutch and English, with strong communication skills for interaction with HQ and manufacturing stakeholdersbr /