The Technical Writer is responsible for defining and carrying out the activities which are related to the labelling (but not labels), and coordinates the review, the formatting and the publishing of the customer documentation and instructions related to the Biocartis molecular diagnostics platforms. In addition the Technical Writer coordinates and facilitates the translation process, including review and approval of translated documentation.
Handle the creation and ongoing maintenance of the Instructions for Use (IFU) of the IdyllaTM platform (all sub-systems) and the tests and assays (paper and digital documents) in multiple languages, for the following:
The Operator Manual for the IdyllaTM instrument and console and software;
IFU and Assay Instructions of IdyllaTM tests and assays developed by Biocartis as the legal manufacturer;
Coordinate the input required from design specialists in the development teams; Evolve best practices for labeling designs against required International standards and the creation of templates to facilitate future documentation improvements;
Send out customer communications (such as customer letters and software release notes) to a selected customer database;
On an as needed base, support logistics and promotional content related to Biocartis Event planning.
Bachelor in science or related discipline, or equivalent by training and/or experience;
Experience in technical writing, document & content management, and creation of manuals and alike materials;
Demonstrated competency in coordination and/or project management to keep track of multiple activities and stages of completion;
Interpersonal skills to take part in a dynamic team environment while taking on multiple projects simultaneously;
Fluent in English; Dutch language skills are an added value;
Knowledge of the software used in Technical Writing and Publishing in multiple languages; Knowledge of Microsoft office suite (Outlook, Excel, PowerPoint, Word);
Knowledge of Adobe Acrobat, Adobe Illustrator, Adobe Photoshop (or other image editing knowledge):
Idylla products (Platform, Tests and Assays) and basic Idylla technology;
Medical Devices or IVD technology/environment;
Salesforce Marketing Cloud (Email Studio);
Microsoft Dynamics.
Quality Orientation; consistently complies with product/ service quality standards with attention to detail to ensure accurate, high quality documentation output;
Good team skills - a high level of enthusiasm and motivation, able to build consensus with multiple stakeholders;
You can be part of a very dynamic, young and growing team in a highly innovative environment.