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Operations coordinator

Laeken
Radisson Hotel Group
Publiée le 11 mars
Description de l'offre

The Radisson Hotel Group is present in over 95 countries all across the world, with a pipeline of hotels and a team of almost colleagues. In general, we consider ourselves a hospitality company made by people for people, and we are very proud to share 7 global culture believes, which are the heart and soul of the company, and those are the following ones:

1. We deliver memorable moments every day, everywhere, every time.
2. We enjoy serving with our “Yes I Can!” spirit.
3. We grow talent, talent grows us.
4. We are many minds, with one mindset.
5. We value open and direct interactions to build trust.
6. We believe anything is possible.
7. We have fun in all that we do.

We are also very proud to be the largest hotel company in Asia, China and East-Africa, and the fifth largest hotel group in Europe. But those are not the only numbers that matter to us. We are also very much committed to making this world a better place and we have been active in responsible business since 1989. Just to give you some examples for that, we have reduced our energy and water footprint by 30% in the last decade, and we are very proud to work closely together with SOS Children’s Villages, which has provided save drinking water to more than people.

POSITION SUMMARY:

Supporting the EMEA Franchise team which is currently overseeing +200 licensed hotels in EMEA including support of new openings and conversions. An interesting internship in an experienced team, which gives broad insight into hotel operations from a licensee and licensor perspective. Key focus on supporting the integration of new hotels, quality performance and revenue optimization activities according to a 5-year plan.

KEY RESPONSIBILITIES:

- Assisting during the opening process of new hotels, conversions or re-brandings.

- Supporting implementation of new procedures & tools for franchise hotels.

- Franchise data analysis ( quality, commercial performance, loyalty engagement and other).

- Support existing hotels under guidance of a Director Franchise in daily operational tasks and requests.

- Updating of key franchise tools.

- Assisting team in administrative tasks and special projects, preparing of reports.

- Supporting team for property reviews

A SUCCESSFUL TRAINEE:

· Has to be enrolled in a school program in order to be eligible for the internship

· Has a sharp eye for detail and is very accurate and precise.

· Has good excel, word and power point skills

· Is fluent in English, both verbal and written

· Must be able to prioritise and work within deadlines

· Is trustworthy, has a high level of passion and integrity

· Flexible, proactive, can-do attitude

· Team player with a global mindset, able to work with a variety of different stakeholders at all levels of the organisation

· Is free to work flexible from home and the Corporate Office in Brussels

The description of functions is merely indicative and not exhaustive. Accordingly, the employee shall perform any other duties inherent to the labour position and their professional group, in accordance with the company's directives.

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