Business Analyst - Cards & Payments Location: Brussels, Belgium (Tour & Taxis) Work Model: Hybrid Travel: No Job Summary We are looking for a highly experienced Business Analyst with 14-15 years of expertise in Cards & Payment systems to join our Brussels team. The ideal candidate combines deep domain knowledge with strong analytical skills, particularly in data quality and functional work models. In this hybrid role, you will collaborate with cross-functional teams, translate business needs into functional specifications, and contribute to impactful initiatives that improve financial services and support our company's growth in Belgium. Experience Required 14-15 years of relevant professional experience. Required Skills Technical Skills Cards & Payments Data Quality Management Functional Skills Strong business analysis and process modelling capabilities Financial services understanding ? Nice-to-Have Skills Broader banking or payments domain experience Familiarity with European regulations (PSD2, SEPA, AML/KYC) Technology Custom Service (and relevant internal tools) Key Responsibilities Analyze and evaluate Cards & Payments business processes to identify optimization opportunities. Gather, validate, and document business requirements with cross-functional teams. Develop functional specifications, business models, and process flows. Provide expert guidance on data quality practices to ensure accuracy of financial data. Facilitate stakeholder workshops and ensure alignment on project goals. Oversee system development and testing to ensure quality and compliance. Track project progress and report regularly to management and stakeholders. Use data analysis tools to generate insights supporting business decisions. Ensure adherence to regulatory and industry standards. Support implementation of new technologies, including end-user guidance and training. Assess operational impact of business changes and recommend mitigation actions. Promote continuous improvement and process excellence. Contribute to enhancing the efficiency and reliability of financial services delivered to clients. Qualifications Extensive experience in Cards & Payments, with deep knowledge of industry practices. Strong analytical skills with emphasis on data quality. Proven ability to create functional work models and business documentation. Excellent communication and stakeholder-management skills. Demonstrated success delivering complex projects. Commitment to continuous learning and professional development. Preferred certification: CBAP or equivalent. Job Location Primary: ITBEL Brussels BC - Tour & Taxis Alternate: N/A Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.