Technology & Innovation is the beating heart of our data-driven organization. Our department builds and operates superior flexible networks, services and platforms to enable innovative products for all customers and partners. We work in agile, positive workspaces where people are empowered to reach their full potential.
The mobile operations team and its operational partners guarantee the quality and continuous availability of the Telenet MNO and IMS core network elements and services. In addition, we provide a transparent implementation of new services and features within our area. To strengthen our team, we are looking for a Service Reliability Engineer.
Your tasks as our Service Reliability Engineer
You ensures reliability, quality and maintainability of platforms and services. Further, you are responsible for:
1. Participation in projects to introduce new technologies (5G), features, RFI-RFP processes. Focus on operational validation and acceptance.
2. Close co-operation with Engineering in product and network developments within his own work domain and cross-domain.
3. Acts as an expert and go-to person within the Mobile Operations domain with regard to service reliability.
4. Implements automation to reduce toil
5. Integrates and realises creative solutions, tooling and optimisations with a focus on maximising customer satisfaction and cost efficiency.
6. You check alarms and take suitable actions for alarm clearing.
7. You analyse customer, network problems and correct them if necessary or supplement them with relevant info to support other groups or the manufacturer.
8. Management of different network elements within the mobile MNO and IMS core.
9. You test new hardware and software based on the test plans (ATP).
10. You configure and maintain the monitoring systems for the Mobile core network.
11. You analyse different processes within the department and initiate improvements.
12. 24/7 on-call duty
Our ideal Service Reliability Engineer is...
... analytical and looks ahead in solutions. You ensure quality in everything you do.
13. You have a high-level qualification (Master/Engineering/Licentiate level) in a technical field (ICT, telecom, electronics) or equivalent experience
14. Preferably you have up to 5 years of experience in telecom.
15. Knowledge and/or experience with mobile core technology and protocols are desired. (CS, PS (Packet Switching), IMS, BFX and RAN (Radio Access Network))
16. You are very analytical and solution minded.
17. You are proud of your big sense of responsibility and customer focus.
18. You work accurate by yourself and in team.
19. You are organisationally strong, assertive and communicative.
What we have to offer
You will be working for a company that invests in you and adapts your work environment to your needs. This allows you to develop yourself while taking care of your work-life balance. What else are we competing for?
20. You are given every opportunity to further develop your expertise. We stimulate your personal growth with internal mobility opportunities and extensive learning possibilities.
21. A varied job in which you achieve tangible results and make your mark.
22. A competitive gross monthly salary that we supplement with a whole range of fringe benefits.
23. The possibility of working from home.
24. The pleasant company of colleagues who are just as passionate as you are.