Description: Job Title: UX Conversation & Agentic Designer
Location: Brussels
Degree & Experience:
· 3+ years designing conversational interfaces, chatbots, or AI-driven experiences.
· Skilled in tools like Voiceflow, Botpress, or Dialogflow.
· Strong writing and interaction design skills with a sensitivity to tone and emotional context.
· Able to translate technical logic into simple, intuitive experiences.
Technical skills:
· Must have previous conversational design and copywriting expertise
· Should have basic UX skills
· Proficient with digital collaboration tools (FigJam, Miro, Mural)
· Skilled in data analysis, KPIs, and feasibility assessment
· Able to engage and motivate cross-functional team members and stakeholders
· Experienced in coaching product/design teams
· Background in UX, behavioural design, or growth hacking
· Familiar with AI-powered products/assistants
· Enterprise software expertise
Role Description:
The role for a UX Conversation & Agentic Designer is a hybrid designer who shapes how customers and employees interact with AI across touchpoints. You’ll craft conversation flows, personality guidelines, and interaction logic that make automation feel intelligent, human, and trustworthy.
Languages:
· English (written and spoken) and Dutch or French