Sterigenics is a global leader in comprehensive sterilization solutions meeting industrial sterilization needs in the medical device, pharmaceutical, advanced applications, commercial, and food industries.
Position
Sterigenics is currently looking for a Manager of Strategic Accounts who is an individual performer responsible for driving sales growth and retention across a portfolio of new, emerging, and existing mid‑sized multinational clients, with a focus on the key strategic sub‑verticals of Pharmaceuticals and Medical Device segments.
This role demands a strong blend of business developmen, relationship buildin, cross-functional collaboratio, and operational excellenc to support expansion within these key growth segments. Success in this position hinges on the development and execution of targeted go-to-market strategies that align with industry trends and leverage key associations and effective pipeline management all designed to deliver growth with existing and new accounts.
Key Responsibilities
* Own full accountability for revenue and growth targets across strategic account portfolio. Drive share expansion, pricing strategies, contract renewal, and risk mitigation planning.
* Build and maintain strong, multi‑tiered relationships with client stakeholders, including mid- and senior‑level decision‑makers and serve as the primary point of contact for all customer‑related matters.
* Deliver professional, insight‑driven Quarterly Business Reviews (QBRs), aligning client expectations with performance outcomes and strategic goals.
* Develop and execute comprehensive strategic account plans focused on retention, revenue growth, client expansion (short‑ and long‑term), margin improvement, and cross‑business unit (XBU) penetration.
* Lead complex deal structuring involving multiple business units, geographies and/or service lines.
* Oversee the timely and accurate execution of client contracts, including navigating approval processes and presenting contract metrics through the DOA process.
* Maintain a deep understanding of industry trends and market dynamics to proactively position services and solutions.
* Maintain accurate CRM records to ensure data integrity and enable clear forecasting, reporting, and pipeline management.
* Lead strategic cross‑functional initiatives through coordination of internal stakeholders to deliver on client goals.
Profile
Education & Experience
* Bachelor's degree in Business, Marketing, Life Sciences, or related field; advanced degree preferred.
* 8+ years of customer‑facing experience in sales, strategic account management, or commercial operations.
* Must‑have experience in managing multi‑site accounts with moderate complexity in pharma, medical device, life sciences, or regulated industries.
Skills & Attributes
* Ability to build trust and credibility across internal stakeholders and external customers.
* Ability to “Hunt” for new customers to expand the portfolio.
* Strong communication, influence, and stakeholder management skills.
* Strategic thinker with strong business acumen, presentation skills and has a results‑driven approach.
* Solid experience in negotiating complex strategic contracts.
* Comfortable working within a matrixed, cross‑functional environment.
* Highly organized with strong forecasting, analytical, problem solving and CRM skills.
* Fluency in English both written and spoken is a requirement. Fluency in additional European languages is a significant plus.
* Able to work with different European cultures, their sensitivities and an international sales experience.
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