Ph3Your Role /h3 pAs an SAP Consultant Sales Distribution (SD), you are responsible for delivering high‑quality services within the SAP Logistics domain. You ensure compliance with service levels, manage delivery activities, and maintain smooth operations across a distributed delivery model, including offshore teams. In this role, you act as a trusted subject matter expert for the client, collaborating closely with both internal teams and the Service Delivery Manager to guarantee superior service performance. /p h3Key Responsibilities /h3 ul liTake ownership of cross‑domain incidents, ensuring timely follow‑up and resolution. /li liCollaborate effectively with both internal teams and client stakeholders to resolve issues smoothly and efficiently. /li liMonitor and report on service‑level agreements (SLAs) across all relevant domains. /li liMaintain, optimize, and oversee dashboards that track performance metrics and service quality indicators. /li liAct as the primary owner for COSUI-related tasks, improvements, and enhancements. /li liSupport operational leadership activities and contribute with hands‑on guidance within the team. /li liProvide expertise and coaching to colleagues when needed. /li /ul h3Your Profile /h3 h3Core Competencies /h3 ul liStrong technical expertise and hands‑on experience in SAP Sales Distribution (SD). /li liSolid understanding of logistics processes and the SAP integration landscape. /li /ul h3Preferred (Bonus) Competencies /h3 ul liExperience with SAP VIM (Vendor Invoice Management). /li liFamiliarity with SAP Ariba for procurement workflows and supplier collaboration. /li /ul h3Tools Technology /h3 ul liExperience using ServiceNow for incident tracking, SLA monitoring, and reporting. /li /ul h3What You’ll Love About Working Here /h3 ul liFlexibility Autonomy: Work from clients, from home, from Capgemini office or even sometimes from abroad - to work the way that works for you. /li liDiverse Projects: Join a global leader with clients across industries, offering you the chance to work on varied and impactful projects. /li liLearning Growth: From onboarding to exclusive partner events and leadership programs, we invest in your development; and you will get an exclusive ‘SAP Learning Hub’ license and can use it to continuously enrich your leaning experience. /li liCommunity Support: Build your network within our expertise communities and collaborate with passionate consultants across the globe. /li /ul /p #J-18808-Ljbffr