Role: .NET Analyst / Full-Stack Developer
Location: Namur (Hybrid)
Experience:4 years
Languages:French(fluently) ,English
As part of the Passenger Information (PI) Transformation Program under the TEC 2024–2029 strategic roadmap, this project focuses on enhancing the digital customer experience for public transport users across the Walloon region. The initiative aims to improve online communication, ticketing integration, and user accessibility on the official TEC digital platforms, primarily the
website.
In this project, I contributed as a
mid-level .NET Analyst-Developer
, working closely with cross-functional teams, including the Digital Transformation, CRM, and Ticketing teams. My key responsibility was to design, implement, and maintain new website functionalities aligned with the IV Digitale project objectives, ensuring seamless integration between
ticketing
,
CRM
,
user accounts
, and the
website
.
Key Responsibilities & Contributions
* Designed and developed new modules and enhancements for the
website using
C#, .NET Core, Entity Framework, Angular
, and
SQL Server
.
* Implemented and optimized
account synchronization services
ensuring smooth and secure data flow between the
ticketing system
,
CRM
, and web platform.
* Created and consumed
REST APIs
, worked with JSON/SOAP services, and supported messaging workflows (RabbitMQ).
* Ensured UI/UX consistency and improved website accessibility based on
WCAG standards
(nice-to-have competency).
* Collaborated with internal teams and third-party vendors managing CRM, mobile applications, and e-commerce modules.
* Followed
Azure DevOps
pipelines and
Git Flow
for version control, code reviews, deployments, and sprint planning.
* Prepared detailed
technical documentation
, end-user guides, and provided training to internal teams.
* Conducted functional and integration testing with end users to validate newly delivered features.
* Aligned development activities with TEC's overall digital transformation methodologies and customer-centric goals.
Project Highlights
* Improved user information availability, ticketing workflow integration, and digital platform usability for thousands of daily passengers in Wallonia.
* Contributed directly to TEC's strategic roadmap focused on enhancing customer experience and digital modernization.
* Ensured high code quality, reliability, and maintainability across the transformation lifecycle.