Division: Group Technology Services (GTS)
Are you passionate about building resilient, high-performance middleware systems? Join us as a Middleware Engineer and take the lead in shaping the future of our Kafka and Fax platforms across diverse environments—from on-prem Linux to OpenShift and Azure.
What You’ll Do
1. Own the deployment, maintenance, and continuous improvement of our Kafka platform (Linux, OpenShift, Azure) and Fax platform (Windows).
2. Become the go-to expert on our Fax solution, powered by Intercope’s MessagePlus Open.
3. Partner with application teams to design and implement robust Kafka configurations.
4. Deliver expert-level 3rd line support for Kafka and Fax, including both daytime and overnight coverage.
5. Drive innovation by identifying and implementing enhancements to our Kafka infrastructure.
6. Share your knowledge—mentor peers and champion best practices across teams.
7. Collaborate with stakeholders to define requirements, shape roadmaps, and guide implementation strategies.
8. Create and promote guidelines for Kafka service excellence.
9. Participate in watch duty rotation, ensuring reliable 2nd and 3rd level support for production services.
What You Bring
Technical Expertise:
10. 5+ years of hands-on experience managing Kafka across on-prem, Azure Event Hub, and Confluent Cloud.
11. Deep knowledge of middleware on Linux, Windows, and Azure platforms.
12. Proficiency in scripting with Ansible/Tower and Python.
13. Strong grasp of Kafka-related security, networking, availability, and performance.
14. Experience with containerization (OpenShift), Azure integration, and Terraform.
Soft Skills:
15. Eagerness to learn and share knowledge.
16. Comfort navigating complexity and ambiguity.
17. A client-first mindset with a commitment to quality.
18. Excellent communication skills in English.
19. Agile/Scrum team experience and a collaborative spirit.
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