At Expertum, we are a consultancy company built around people and expertise. We believe that strong results come from close collaboration, clear communication and a pragmatic approach.
Our people work in an environment where knowledge sharing, trust and personal growth are key.
To support our group operations, we are looking for a Group Operations Coordinator who enjoys bringing structure, working with data and taking initiative in a role with a lot of impact.
The Job
As Group Operations Coordinator, you work side-by-side with the Group COO and help shape how Expertum operates across the group. You bring structure, insights, and coordination across teams, with a strong operational focus on Belgium and a group-wide perspective.
Act as a trusted operational partner to the Group COO, with growing ownership over day-to-day operations.
Coordinate and improve group-level operational processes across four countries, ensuring clarity and alignment, and follow up on how they work in practice to spot bottlenecks and improvement opportunities.
Own and develop group-wide resource planning and staffing models, balancing workloads across teams and entities in close collaboration with local team leads.
Analyse and interpret operational data (utilization, profitability, forecasting, …) to support management decisions.
Support the implementation and rollout of a professional planning tool, alongside existing tools such as SAP Cloud ERP, and help colleagues get the most out of these tools through documentation, training, and guidance.
Collaborate with team leads, Sales, and Finance to ensure smooth service delivery and efficient order-to-cash handovers.
Identify inefficiencies and proactively propose improvements, supporting or leading initiatives to standardize and improve ways of working.
What we’re looking for:
Must-haves
A bachelor’s or master’s degree in economics, business, operations or a related field
Strong analytical skills and a structured, process-oriented mindset
Good knowledge of Excel and comfort working with data and reporting
Clear communication skills and the ability to work across different teams
Interest in technology and digital tools, and motivation to work in a system-driven environment
Fluent in Dutch and English, and a basic knowledge of French
Nice-to-haves
First experience in operations, staffing, planning, consulting or a similar environment
Experience with ERP systems or operational reporting tools (SAP is a plus, not a requirement)
Exposure to working in a multi-country or group context
Mindset & soft skills
You take initiative and don’t wait to be told what to do
You enjoy autonomy and responsibility in a role with freedom
You are analytical, structured and detail-oriented
You like improving how things work and bringing clarity to complex situations
You are driven, curious and eager to learn and grow
What’s in it for you:
At Expertum, we take a people-first approach. We offer you a role where you can make a real impact while growing at your own pace, supported by experienced colleagues and management.
You can count on:
A flexible, human-centric work environment built on trust and collaboration
Close collaboration with senior management and real influence on how we work as a group
Room for learning, development and long-term growth
A competitive salary package including:
Company car with charging card
Smartphone with subscription
Net allowances
Hospitalisation and group insurance
…