Your Responsibilities: Design, develop, and enhance workflows within the ServiceNow platform. Analyze existing business processes and recommend improvements for efficiency and scalability. Collaborate with cross-functional teams, including IT, operations, and business stakeholders, to ensure optimal integration and alignment. Contribute to the strategic implementation and evolution of ServiceNow across the organization. Your Profile: Demonstrated experience with ServiceNow, particularly in workflow development. Background in the insurance or financial services sector is a strong advantage. Excellent analytical and problem-solving abilities. Self-driven, proactive, and an effective communicator.