About Us
We are a leading company in the diagnostics industry, committed to delivering innovative solutions that improve healthcare quality and outcomes.
Job Description
As a Field Services Engineer, you will be responsible for providing excellent post-sales support at customer sites, ensuring optimal equipment performance. This includes installing, configuring, and maintaining advanced laboratory equipment, troubleshooting technical issues, and providing proactive advice on preventive maintenance and system optimization.
Key Responsibilities
* Install, configure, and maintain advanced laboratory equipment at customer locations.
* Troubleshoot technical issues, both on-site and remotely, ensuring rapid and effective solutions.
* Provide proactive advice on preventive maintenance and system optimization.
* Deliver professional customer service and build long-term client relationships.
* Collaborate with colleagues across technical and support teams.
Requirements
* You recently graduated/will graduate with a Bachelor's or Master's degree in Electromechanics, or Biomedical Engineering or in a related field.
* You live in the Charleroi or Namur area and are comfortable commuting to customer sites in the region.
* You're a hands-on problem-solver who thrives in dynamic, real-world environments.
* You're customer-oriented and enjoy direct interaction with healthcare professionals.
* You are fluent in French, have a good command of English (technical documentation and training), and are open to improving your Dutch if needed.
* Knowledge of IT/network infrastructure is a plus.
* You're open to working flexible hours and participating in an on-call rotation.
* You're eager to learn and grow within a supportive and innovative team.
Benefits
We offer a competitive salary, a full benefits package, and the opportunity to shape your future through personalized training and development.
What You'll Get
* A competitive salary.
* A full benefits package, including meal vouchers, eco vouchers, health insurance, group insurance, net expense allowance, and a company car.
* The opportunity to shape your future through personalized training and development.
Why Join Us
At our company, you choose what you love, build on your strengths, and make a difference where it matters most.
Travel Opportunities
You'll have the chance to travel regionally and occasionally internationally for training and technical meetings.
Grow Your Career
Ready to grow your career and make real impact? We're committed to helping you achieve your goals.
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