The Position
As part of our ongoing growth, we are looking for a Business Analyst CRM to join our teams and work on client projects located in Brussels.
As a Business Analyst CRM, your main responsibilities will include:
* Analyzing and optimizing CRM processes to enhance customer relationship strategies
* Collaborating with sales teams to define business needs and translate them into functional SAP CRM solutions
* Driving CRM implementation and user adoption within the organization
* Conducting data analysis to improve customer engagement and sales performance
* Coordinating with technical teams to ensure seamless CRM integration and functionality
Your Profile
* Master's degree in Business, IT, or a related field
* 5 years of experience in a similar position
* Proficiency in SAP CRM, sales processes, and customer relationship management strategies
* Languages: Fluent in French and Dutch (English is a plus)
* Strong analytical skills, problem-solving ability, and excellent communication
Working Conditions
* Permanent contract with an attractive salary package
* Company car with fuel card
* Representation fees
* Meal vouchers
* Mobile phone subscription
* Group insurance & healthcare insurance
* Possibility of remote work
* 20 legal vacation days + 12 compensatory days
What we offer
* Access to exciting projects in key sectors: Transport, Energy, Automotive, Telecom, Finance
* A diverse client base: Collaborations with both large corporations and smaller dynamic companies across Belgium
* A real career development plan: Continuous training, coaching, daily knowledge sharing
* An innovative and collaborative environment
About ALTEN
ALTEN is a world leader in engineering and technology consulting, with over 57,000 employees in more than 30 countries. We support major companies in their innovation, R&D, and digital transformation projects across sectors such as automotive, aerospace, energy, finance, life sciences, and telecommunications.
Present in Belgium for over 25 years, ALTEN Belgium operates from its offices in Brussels and Antwerp. Today, with a team of 700 consultants, ALTEN Belgium offers expertise across Engineering, Life Sciences, and IT fields. From Automotive to Railway, and Medtech to Agrifood, our experts deploy their knowledge to provide innovative solutions in a dynamic and forward-thinking environment.
Ready for a new challenge?
Apply now and take part in innovative and impactful projects at ALTEN Belgium!