Context :
The organisation is seeking a trilingual Business Analyst with hands-on experience in microservices and API-driven ecosystems.
You will work in an Agile/Scrum team, collaborating closely with business stakeholders, product owners, ICT coordinators, and enterprise architects to support the evolution of mission-critical tools.
Role & Responsibilities :
Functional Analysis & User Stories
* Analyse assigned tools and translate business needs into clear, structured user stories
* Collaborate with key users to refine requirements and understand operational impacts
Process Adaptation & Implementation Follow-up
* Analyse business process changes introduced by new tools or versions
* Follow up on implementation in close collaboration with the Product Owner / Project Lead and ICT coordinator
Microservices & API Contributions
* Maintain and update functional and business artefacts, including: Information models, User stories, Process flows
* Contribute to the evolution and integration of multiple tools based on microservices and API chains
* Collaborate with enterprise architects and other analysts to ensure alignment with the overall roadmap and future IT landscape
* Proactively propose roadmap improvements based on business insights
Cross-team Collaboration
* Strengthen functional and process integration across multiple tools and microservices
* Work closely with analysts from parallel projects to ensure coherent and integrated toolchains
Quality, Security & Compliance
* Operate in a highly regulated environment governed by strict standards, including: ISO 9001 (Quality), EN 50.128 (Railway signalling), ISO 27001 / NIS (Security)
* Ensure accuracy, traceability, and compliance of all documentation
Technical Skills & Requirements
Languages : Trilingual (Fluent Dutch, Fluent English with B2 in French)
Core Competencies
* Minimum 2 years experience as a Business Analyst
* Minimum 2 years experience in Functional Analysis
* Experience with:
* Jira, Confluence, Miro
* Figma
* Balsamiq (at least one project)
* Enterprise Architect (at least one project)
Knowledge of:
* BPMN, UML
* APIs, data flows, Swagger (at least one project)
* Java / Angular / microservices environments (as an analyst)
* Understanding of EN 50.128 and ISO 9001 standards
* Business Analysis certification (or equivalent) is a plus