Logistics Coordinator
At our office in Mechelen, we are seeking a skilled and detail-oriented logistics professional to join our team. As a key member of our operations team, you will play a vital role in ensuring seamless logistics and customer service activities for our BeNeLux customers.
Key Responsibilities:
* Coordinate and manage logistics activities, including order-to-invoice processes
* Act as the primary point of contact for our local Logistics Service Provider
* Forecast product volume per SKU in IBP, aligned with KPI target MAPE (forecast accuracy)
* Monitor stock levels and oversee local batch releases from Orion's export warehouse in Finland
* Perform SAP-related tasks, including posting goods receipts, managing customer orders, creating credit notes, and handling IDOCs
* Monitor credit limit utilization and coordinate updates with Treasury
* Initiate and maintain customer master data in SAP
* Create and manage standard and ad hoc reports
* Handle returns in collaboration with our logistics partner
* Support the dunning procedure in alignment with the Finance team
* Review and qualify local suppliers and customers regularly
* Support in case of product recalls and Product Defect Notifications
* Serve as backup for complaint handling