Mission.
In an Agile framework, you will integrate the squad Purchase to Pay Ecosystem as business analyst to contribute to ensure the business continuity and take in charge some opus/features. The objective is to support the colleagues and all employees of the Bank by ensuring the proper functioning of the tools and process. You will contribute to important changes but also manage small changes, recurrent tasks and incidents in collaboration with other squad members and end-users.
Function description
1. You gather, challenge and consolidate the pain points and needs of a diverse set of internal and external stakeholders and gain extensive expertise on the subject at hand
2. You work in close collaboration with the relevant experts to support and challenge them with defining the product concept, detailed processes and/or conceptual and functional architecture
3. You define the acceptance criteria of Opuses and Features for which you are in the lead
4. You work in close collaboration with the (Cluster/Squad) Product Owner and development team during the refinement of Features to ensure they consistently have all necessary information
5. You provide support during business and user testing and assist with the organization of User Acceptance Testing (UAT) where applicable
6. You continuously challenge and improve existing processes to increase customer experience, efficiency & compliance with policies and regulations
7. You make and maintain sufficient (simple, understandable, easy consulting,…) documentation needed for a uniform execution, incident solving and support
8. You periodically review the documentation to make sure they are still reflecting the reality and comply with necessary requirements from control functions (Legal, Compliance, Permanent Control, …)
Required profile.
Language requirements
9. You speak Dutch and/or French and you are fluent in English (working language).
Required experience / knowledge
10. At least 5 years of relevant experience
11. Technical experience mandatory SAP Cost Accounting
12. Preferable Agile methodology
13. Mandatory Procurement, Purchase to Pay E.Invoicing (Pepol regulation)
Soft skills
14. Analytical mind – conceptual thinking
15. Structured approach
16. Solution oriented
17. Manage stakeholders
18. Negotiation and persuasion skills
19. Team player
20. Open to change
21. Adapted communication to all types of audience
22. Proactivity and autonomy