Overview
We are looking for a highly skilled and experienced professional to join our team as a Condition Monitoring Specialist .
In this role, you’ll work directly with fleet managers, dealers, and customers to help maximize machine availability, reduce total cost of ownership, and minimize unplanned downtime.
Responsibilities
* Monitor Machine Health: Oversee the condition of 100‑150 Caterpillar machines using the five elements of condition monitoring: SOS fluid analysis, product link/VIMS data, inspection reports, backlog management, and site conditions.
* Analyze & Correlate Data: Aggregate and correlate data from all five condition monitoring elements to identify trends, detect issues early, and prioritize actions using enabling software tools and systems.
* Provide Expert Recommendations: Deliver actionable equipment recommendations by way of purpose‑built Caterpillar software tools to Caterpillar dealers and customers to enhance machine health, maximize uptime, and increase customer value.
* Reporting & Communication: Send Condition Monitoring recommendations using custom software tools and verbal updates to customers and dealers. Provide clear, data‑driven insights and recommendations.
* Customer & Dealer Engagement: Participate or facilitate regular meetings with customers, Caterpillar dealers, and product groups to review equipment performance and contribute to action plans.
* Consultative Relationship Building: Act as a trusted advisor to dealers and customers, fostering collaborative relationships and supporting equipment management strategies.
* Subject Matter Expertise: Maintain working knowledge across all five condition monitoring elements, with deep expertise in at least two.
* Leverage Analytics: Support the development of new analytics to accelerate issue detection, support proactive maintenance, and improve overall fleet performance.
Skills
* Service Excellence: Hands‑on experience in Product Support or Engineering roles (service representative, reliability engineer, technician, mechanic, or technologist). Familiarity with Caterpillar’s products and processes is a plus.
* Problem Solving: Experience in identifying and troubleshooting machine issues; knowledge of engines, power train, hydraulic systems, Product Link™, VIMS, inspection process, and equipment lifecycle planning.
* Consulting: Awareness of predictive maintenance, reliability engineering, and collaboration with peers.
* Data Gathering & Analysis: Able to collect and organize data, review results, and help identify trends or issues. Comfortable using basic analysis techniques to provide clear insights and support decision‑making.
* Decision Making and Critical Thinking: Strong analytical skills with the ability to assess complex situations and make informed, effective decisions using structured tools and sound judgment.
* Customer Focus: Deep understanding of customer‑centric values and practices. Skilled at aligning business decisions with customer needs and satisfaction.
* Effective Communications: Excellent verbal and written communication skills. Proven ability to collaborate with cross‑functional teams and stakeholders.
* Relationship Management: Proven ability to build and maintain strong relationships in customer‑facing roles with dealers and customers.
Requirements
* Mechanical Engineer, Electrical Engineer, Mining Engineer, or any engineering degree related to the field.
* Advanced English proficiency.
Additional Information
* Job location: Belo Horizonte or São Paulo. Requires full‑time onsite work five days a week.
* Relocation assistance is available.
* Up to 10% travel required.
* Visa sponsorship is not available.
Benefits
* Medical plan
* Dental plan
* Medicines reimbursement
* Psychological, Legal, Social and Finance Support Program
* Private pension plan
* Profit share
* Meal assistance
* Christmas basket
* Transportation
* Life and personal insurance
* Extended maternity and paternity leave
* Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport)
Equal Opportunity Employer
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.
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