Mission.
The mission of the Digital Business Analyst is to drive the development and optimization of digital banking channels for corporate users, by aligning business objectives with digital strategies. This involves analyzing business needs, identifying digital solutions, ensuring delivery remains aligned with strategic goals, and enhancing the overall user experience within professional banking platforms.
How do we imagine our future DIGITAL BUSINESS ANALYST – Accounts, Reporting & Transactions?
For this assignment, we are looking for an experienced professional to strengthen the Accounts, Reporting & Transactions team. Several years of experience in the financial services industry and familiarity with regulation-driven roadmaps are considered strong assets. Thriving in an environment with numerous touchpoints and alignment moments is key. The ideal candidate also has a strong data-driven mindset.
The Digital Business Analyst :
1. Manages requirements gathering & analysis to ensure a deep and thorough understanding of business needs and pain points;
2. Oversees stakeholder engagement within the scope of the assigned projects and ensures alignment on progress, timelines and expected objectives;
3. Identifies the most effective and feasible solutions to the business needs under investigation and provides support and expertise during the delivery phase of digital solutions;
4. Supports the testing phase with requirement clarification, prepares change management materials, and leads incident closure in collaboration with Functional Analysts and developers;
5. Works closely with Channel Management, Marketing / Product teams and Process teams to ensure digital solutions align with the overall strategy and objectives for corporate digital channels;
6. Leads specific studies related to the assigned scope, including preparation of documentation for management bodies, initiative boards and product boards, preparation of mock-ups, concept designs and MVP (minimum viable product) definitions;
7. In project mode, collects, analyses and translates business requirements into detailed business specifications for IT, applying a user-centric, collaborative and agile mindset.
Required profile.
Required experience / knowledge
Minimum 5 years of relevant work experience.
Technical experience
Mandatory
8. Requirements gathering & analysis, including documentation, OKR definition, Customer Journey Mapping and User Story slicing
9. BPMN
10. Data analysis using Excel, Business Objects or other market-leading tools
11. Stakeholder engagement, including stakeholder mapping, active listening, written and presentation communication skills
12. Project management including agile methodologies
13. Problem-solving & critical thinking (cost/benefit analysis, root cause analysis, SWOT analysis…)
14. Experience working on digital transformation projects in a consulting or client-facing environment
15. Use of collaborative tools such as digital whiteboards and SharePoint
16. Understanding of delivery frameworks and methodologies (Prince2 / PMP / Agile – Scrum)Rather than a diploma or extensive experience, it’s your state of mind that will allow you to reach your potential and meet the target with Taleo!Business experienceMandatory Ability to run productive meetings, collaborate effectively and facilitate workshops Strong experience working on digital transformation initiatives in consulting/client-facing settings Experience managing digital projects, including planning, execution, monitoring and closing to meet objectives and deadlines
Preferable
Experience with Concept Design, UX testing and innovation Ability to use data insights to drive informed decision-making and optimize digital channels