Back to work and looking for your next long-term mission in Belgium? At Community Consulting, we recruit IT professionals all year round for exciting projects with our clients in Brussels and Wallonia. Join our community of consultants and grow your career with us!
Location: Brussels or Wallonia, Belgium
Contract: Long-term consultancy mission
About the role
As a Support Engineer (L1/L2), you will be the first point of contact for end-users, ensuring a smooth and efficient IT experience. You will provide technical assistance, solve incidents, and escalate complex issues when needed. Your role is crucial in guaranteeing the stability of IT operations, improving user satisfaction, and contributing to the continuous improvement of support services.
This position is a great fit for consultants who enjoy problem-solving, user interaction, and being at the heart of IT service delivery.
Key responsibilities
Act as the first line of contact for IT-related incidents and service requests
Provide L1/L2 technical support: Hardware, software, network, and