An international company, located in Zaventem, is looking for a new member for their customer service team, a Junior Operations Expert (M/F/X).
They offer specialized services to diplomats.
You would be in charge of the follow up of customers:
* Customer Service Activity:
* Handle requests from new and existing customers.
* Set-up Activity:
* Process the incoming application forms;
* Process the customs forms;
* Control the documents and follow-up on missing information;
* Create the customer files in our system and keep existing customer files up to date (+ filing).
* Regular controls via control reports:
* Perform weekly and daily checks.
* Overdue follow-up
Your profile:
* You are fluent in Italian and English;
* You have at least a bachelor's degree;
* You are customer oriented;
* You are accurate and structured in your work;
* You are communicative, flexible and a team player;
* You remain calm under pressure.
The offer:
* A full time job.
* After the interim period, there is a fix contract.
* Extralegal benefits.
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