Main tasks:
· Day to day management of the Exchange infrastructure (On-Prem/Hybrid).
· Act as the primary Subject Matter Expert and technical point of responsibility for Email (MS Exchange).
· Lead the improvement of all related service components.
· Commit to delivering the objectives for project activities that were assigned during the PI Planning.
· Maintain system documentation. Support procedures and rota/cover arrangements with actively managed preventative upgrade cycles.
· Develop your capability as the Subject Matter Expert to configure and maintain the On Prem/Online Exchange service from a service administration perspective including configuration, improvement and scheduled maintenance.
· Carry out a programme of daily/weekly/monthly checks and develop approaches to improve, streamline and automate the health status of the environment.
· Considerable experience of the design, implementation, administration and maintenance of MS Exchange and Microsoft 365.
Required qualifications:
· Experience of relevant administration including Configuration, SMTP Mail Routing, MX Records, Content Filtering, Quarantine Management, security investigations, Data Subject Access Requests.
· Experience of providing high demand/mission critical systems on a 24x7 basis.
· Knowledge of Service Management disciplines engagement, design, delivery and maintenance lifecycles in a high technology or IT services domain.
· 5+ years experience in Microsoft exchange 2010/2013/2016/2019/Online Server
· Extensive knowledge of exchange migration (From on-prem to on-prem, from on-prem to cloud)
· General understanding of networking (load balancing, firewall…)
· Experience with large Exchange and/or Active Directory multi-tenant deployments
· Advanced Scripting/Powershell experience
· Ability to troubleshoot in complex environments and quickly identify root cause
· Excellent written & verbal skills in English (C1) .
· Excellent written and oral communications skills.
· Good analytical and problem solving skills.
· Solutions oriented mind.
· Team player with strong communication skills.
· Able to quickly assimilate procedures.
· Able to work well under pressure.
· Comfortable in international and multicultural working environment.
· Punctual, meticulous and reliable.
Desired qualifications:
· Knowledge of/or experience in ITIL environment.
· Microsoft certifications, including MSCE, etc.
· Previous experience with Mobile Device Management solutions is an asset
· Previous experience with SQL
· Experience with Proofpoint solutions is an asset
· Experience with Active Directory design and implementation
· Knowledge of French is an asset
· Attention to detail
· Good problem-solving skills
· College degree or 5+ years' experience in complex IT environments
· Proven experience with Microsoft Exchange
· Knowledge of Splunk is an asset
· Knowledge of Agile and Safe methodology is an asset
Working Conditions:
· Work shifts of 8 hours covering the time range between 07h00 and 20h00 from Monday to Friday with some flexibility required when overtime is exceptionally needed.
· Possible locations:
- Brussels/Luxemburg
OR
- Another EU County: possibility to work in remote in full time (only from an EU Country) without having to come (in Belgium/ Luxembourg) on a regular basis .