Maintenance ManagerOverview:The Maintenance Manager reports to the COO and leads the Maintenance Department, managing a team of 5–6 direct reports and external vendors. They are fully responsible for the effective and efficient maintenance operations to support both company objectives and customer needs.Purpose:To ensure high-quality, cost-effective maintenance operations by managing internal teams and external contractors. The role focuses on service delivery, vendor management, continuous improvement, and cost optimization.Key Responsibilities:• Full responsibility for the Maintenance function, including strategy, resources, and processes.• Define objectives and KPIs in collaboration with stakeholders.• Ensure operational activities align with guidelines, SLAs, budgets, and priorities.• Drive transformation, innovation, and continuous improvement for efficiency gains.• Manage subcontractors, oversee contracts, and ensure timely, accurate purchasing.• Audit and onboard subcontractors; monitor their performance.• Provide regular reports on budgets, progress, and operational issues.• Lead, coach, and evaluate the maintenance team.Skills & Expertise:• Strong leadership in maintenance operations and service delivery.• Expertise in vendor management, budgeting, and process optimization.• Good understanding of telecom B2B and B2C operations and technologies.• Strong project management and customer focus.• Analytical, conceptual, and pragmatic problem-solving abilities.Problem Solving:• Identify and implement improvements in maintenance delivery and cost-efficiency.• Lead transformation initiatives and maintain high-quality service standards.• Provide accurate reporting and ensure operational goals are achieved.Impact:Directly influences service quality, operational efficiency, and company financial performance through cost control and process improvements.Interpersonal Skills:• Builds strong relationships with stakeholders and acts as a trusted advisor.• Effective communicator and negotiator with internal and external partners.• Promotes collaboration and teamwork across departments.• Acts as the key contact for maintenance-related topics and external authorities.Profile Requirements:• Master's degree or 7+ years of relevant experience.• Service management background in a similar sector.• Fluent in Dutch, English, and French (minimum level 3).• Advanced Microsoft Office skills.• Strong knowledge of Health & Safety regulations.• Competencies: Learning agility, resilience, analytical and critical thinking, coaching, and team guidance.Please note:Only candidates who are eligible to work in the European territory and have the proper visa or work authorization will be considered for this position.