Domain Manager ICT – Commercial & Sender Platforms At bnode, we are accelerating our transformation into a data-driven, omni-commerce logistics player. To support this ambition, we are looking for a Domain Manager ICT – Commercial & Sender Platforms to lead the delivery and evolution of key platforms across Sender, Product & Pricing, and Sales & Marketing. This is a high-impact leadership role within our Solution Delivery organisation, combining large-scale transformation, platform ownership, and continuous delivery across multiple business-critical domains. Your role You lead the ICT domain responsible for delivering and evolving solutions across: Sender platforms (strategic build and transformation) Product & Pricing systems Sales & Marketing platforms (Microsoft Dynamics 365 CRM) You act as a delivery leader, ensuring solutions are scalable, integrated, and aligned with business priorities while delivering tangible value. Key responsibilities Strategic delivery leadership Lead a major end-to-end initiative to design and implement a new Sender platform, from concept through to delivery Define and execute build vs buy vs partner strategies Transition initiatives into sustainable product and operational models Multi-domain ownership Oversee delivery across Sender, Product & Pricing, and Sales & Marketing Balance large transformation programmes with ongoing enhancements of existing platforms Ensure alignment, prioritisation, and consistency across domains CRM & commercial platforms Drive the evolution of Microsoft Dynamics 365 CRM supporting Sales and Marketing Ensure strong adoption, continuous improvement, and clear business value realisation Delivery excellence Ensure structured backlog management, high-quality releases, and predictable delivery Cover the full lifecycle: business analysis, solution design, development, testing, release, and operations Set up and lead delivery teams, both internal and external Stakeholder leadership Act as a trusted partner to business leaders across Sales, Marketing, Product, and Operations Translate business priorities into actionable delivery roadmaps Navigate complex, multi-stakeholder environments with confidence Team leadership Lead cross-functional teams including product owners, analysts, and development teams Build and evolve the delivery organisation to support growth and transformation Your profile Proven experience leading complex, multi-domain delivery environments Strong track record in end-to-end platform implementation (greenfield or major transformation) Experience across customer platforms, CRM, or commercial IT domains Solid exposure to Microsoft Dynamics 365 CRM Ability to operate across strategy, delivery, and operations simultaneously Strong leadership and stakeholder management skills in complex organisations LI-BP6 Bnode