Inside Service Engineer | Ternat | 1110686 Your new company Our client is a leading international player in sustainable and innovative climate solutions. For more than 85 years, this company has been developing energy-efficient heat pumps, air conditioning systems, and ventilation systems. Your new role Provide technical support to customers (fault diagnosis, installation advice via email and phone). Act as the technical contact point for the sales team and Field Service Engineers. Plan interventions for technicians working on cooling systems. Draft and process reports as well as work orders. Prepare technical offers and collaborate with factories in Italy for specific requests. Answer questions from B2B clients (public institutions, data centers, hospitals, production plants, food industry). Work in a dynamic environment where flexibility and the ability to manage multiple tasks are essential. Your profile Proven experience (medior/senior): 10 to 15 years, including at least 5 years in refrigeration technology. Hands-on experience in troubleshooting and technical interventions, with strong hydraulic and refrigeration knowledge. Education: bachelor’s or master’s degree in electromechanics/industrial engineering, or equivalent experience. Languages: Dutch and French (60/40), professional English (technical manuals contacts with factories in Italy). Personality: flexible, communicative, able to manage complexity and work effectively in a team. Company culture: family-oriented atmosphere. What you'll get in return Attractive gross salary (up to €8,000 depending on profile). Electric car charging card free charging station at home. Fixed working hours. 32 days of leave. Homeworking: 1 day per week after training (option for 2 half-days). Meal vouchers, hospitalization and group insurance, 13th month, sector bonus, laptop, mobile phone subscription, telework allowance (€157) internet allowance (€20). What you need to do now Are you interested in this role? Please click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. 1110686 Accreditation number VG 292/BUOSA W.INT.35 W.SO.35 Brussels n° 00322-406-20121217