University degree in Engineering/ICT, Higher university such as an MBA considered a merit Strong personal track record, including Leadership roles and minimum 10-15 years of Experience in Sales Support and Project Management People Manager track record leading Senior Team members and leading Leaders. Strong Sales support and Delivery Track Record with previous experience leading Multiple Business & Operations Systems Programs and Projects Mandatory Subject Matter Expert level knowledge in Business and Operations Systems portfolio. Detailed understanding of all Governance Streams Strong Business and financial Acumen Pre-sales solutioning with understanding of solution map, cost structure, delivery model, automation and risk management, with ability to orchestrate among various teams and stakeholders. Strong understanding of the BSS and OSS competitive landscape in Gulf Ability to monitor & resolve issues related to project structuring, quality in execution, project fulfilment. Facilitate end user challenges & drive resolution. Demonstrated experience leading in a cross-functional highly matrixed and globally distributed teams. Certifications are a plus: PMP, Program Director certification, TOGAF, ITIL In depth knowledge of different SDLC methodologies including Agile Strong consultative, presentation, and communication skills Proven track record within a time sensitive and high-pressure environment. Highly proficient collaboration skills Solid ability to communicate effectively at executive levels