Are you a Business Relationship Manager seeking a new interesting challenge? 🔍
If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for! 👀
✍️WHAT WILL YOU DO?
We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks:
* Serve as the primary point of contact and trusted advisor for key clients in the insurance and financial services sectors.
* Build and nurture long-term strategic relationships with stakeholders at various levels, including C-level executives, IT leaders, and business managers.
* Understand clients’ business goals, operational challenges, and regulatory environment to ensure the company delivers high-impact, value-added IT solutions.
* Monitor ongoing projects and services to ensure alignment with client expectations and contractual agreements.
* Facilitate communication between the client and internal teams (technical, delivery, innovation), ensuring that feedback is captured and acted upon proactively.
* Drive client satisfaction, retention, and account growth through continuous engagement and service improvement initiatives.
* Identify upsell and cross-sell opportunities based on evolving client needs and market trends.
* Provide strategic input on service design, innovation, and business development initiatives based on client insights and market intelligence.
* Represent the company at industry events and client governance meetings to reinforce strategic alignment and partnership positioning.
🧐 WHAT ARE WE LOOKING FOR?
* Minimum of 10 years of experience in client relationship management, key account management, or consulting roles within IT services, with a strong focus on the insurance and banking sectors.
* Solid understanding of the operational and regulatory dynamics of financial institutions and insurance companies.
* Proven ability to manage complex enterprise accounts and maintain strong, long-term business relationships.
* Exceptional communication and stakeholder management skills, with the ability to engage both business and technical audiences effectively.
* High level of English (spoken and written), with fluency in Spanish. Experience in multinational environments is a plus.
* Strong strategic thinking and problem-solving capabilities, with a customer-centric mindset.
* Experience working with delivery and cross-functional teams in a matrixed organization.
* Willingness to travel occasionally for client meetings and industry events.
* Bachelor’s degree in Business, Economics, Engineering, or related fields. Postgraduate studies or certifications in financial services or relationship management are highly valued.
📅 WHERE AND WHEN?
* Workplace: Madrid
* Work Schedule: Business Hours (C/Santa Leonor, 65)
🤝 WHAT CAN WE OFFER YOU?
* Permanent contract 📋 - We offer indefinite contracts from the first day.
* Pay and benefits 💸 - Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance).
* Opportunity knocks 👍🏻 - Being a part of a growing company, we want to support your path with a career development plan and annual performance-based compensation reviews.
* Learn as you grow 📚 - Starting with a fantastic onboarding program, TCS has robust learning platforms that will allow you to learn and grow personal as professionally.
* Bring your buddy 👫 - If you have referred a friend for an open position under the BYB Scheme and she/he is hired you’ll receive a very attractive cash award.
* Connect globally 🌏 - Work with people from all over the world. You can feel the multicultural workforce.
* Benefit from being a TCSer 🎟️ – By being part of the TCS Spain family you can enjoy benefits, offers and corporate discounts on the best brands.
* And so on 🎉 - Appreciations, incentives, Team Building activities, diversity and inclusion programs, sustainability activities, corporative events... This has only just begun!
💡WHO ARE WE?
Tata Consultancy Services (TCS) is an Information Technology (IT) company founded in 1968 as part of the Indian Tata Group and is one of the top 3 technology companies globally 🚀
With a presence in 55 countries and more than 600,000 employees, TCS is considered one of the 10 best companies to work for worldwide in 2025 according to the Top Employers Institute 🥇
TCS Spain started operations in 2001 and currently has a diverse workforce that collaborates with the main Spanish and multinational companies 🌏
TCS Spain has been certified as a Top Employer 2025 and has also been chosen as one of the 100 Best Companies to Work for in Spain in 2025 according to Forbes🏆
Among the portfolio of services, TCS has information technology services, asset-based solutions, global consulting, engineering and industrial services, digital solutions and services, application maintenance and development, quality assurance and testing services, IT infrastructure and BPS 🎯
Responsible for development, TCS Spain is committed to inclusion, diversity and sustainability, and promotes flexibility policies that support wellbeing and work-life balance 💯
WELCOME, WE ARE WAITING FOR YOU! 🚀