Deadline Date: Wednesday 11 February 2026
Requirement Title: IT Transition and Assurance Manager
Location: Mons, Belgium
Full time on-site: Yes
Total Scope of the request(hours): 456
Required Start Date: 23-MAR-2026
End Contract Date: 31-DEC-2026
Required Security Clearance: NATO Secret
Specific Working Conditions: Normal office
Duties and Role
Standard responsibilities for this type of post:
Portfolio, programme and project support
* Provides administrative services to project boards, project assurance teams and quality review meetings.
* Uses recommended portfolio, programme and project control solutions for planning, scheduling and tracking.
* Sets up project files, compiles and distributes reports.
* Provides guidance on project management software, procedures, processes, tools and techniques.
Organisational capability development
* Contributes to identifying new areas of capability improvement within the organisation which may be enhancements to skills, technology or processes.
* Develops and maintains a detailed knowledge of capability improvement approaches and techniques and selects appropriate approaches for the organisation.
* Carries out capability improvement assignments, such as maturity or performance assessments to identify strengths and weaknesses.
* Selects and prioritises improvement opportunities, generates buy-in and plans improvement activities justified by measurable organisational benefits.
* Offers support, guidance, advice and suggestions to help continual improvement activities.
Additional duties for this post
* Assist in the creation of the Agency's Service Transition strategy, plans, and policies, ensuring alignment with business objectives and industry best practices.
* Provide Transition Planning and Support guidance to programme and/or projects
* Ensuring that transition activities are planned and executed in a timely manner.
* Review and update project proposals for inclusion of Transition planning and support activities
* Supports Senior Transition and Assurance Manager with developing strategies and templates for the implementation and evaluation of IT Transition Planning and Support.
* Deputise for Senior Management when required.
* NATO Secret Security Clearance
Education, Experience and Training
Education
* A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience.
* Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCIA, that is, at least 6 years extensive and progressive expertise in duties related to the function of the post.
Experience
* Minimum of 2 years experience in Service Management within a medium-large organisation
* Extensive experience in Service Transition Management across multiple industries
* Demonstrated experience in providing advice on the application of relevant Service Management and Service Improvement techniques to various functions or processes;
* Demonstrated ability to manage time effectively and work under pressure while delivering high-quality outcomes in Transition and Assurance;
* Ability to evaluate risks and formulate corrective and improvement plans;
* Demonstrated ability to communicate clearly and professionally, both verbally and in writing, with strong briefing skills and the ability to report at a senior level.
Desirable Experience
* Prior experience of working in an international environment, comprising both military and civilian elements.
* Knowledge of NATO responsibilities and organisation, including ACO and ACT.
Training/Certifications
* ITIL Certification
* PRINCE2 Certification, or equivalent Project Management certification.
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