Introduction
The successful candidate should be an experienced Consulting practitioner with several years of consulting experience and at least two recent years with Consulting. Strong communications, coaching, and mentoring skills are essential. The role also requires excellent fluency in spoken and written English, excellent facilitation capabilities, with preferred experience in business, stakeholder management, project management; some background in experiential learning is preferred.
Your Role And Responsibilities
This position is as a faculty member of the Global Learning & Knowledge Faculty Shared Services (FSS) team and is responsible for delivering various IBM Consulting Partner & Professional Development (PPD) education programs to IBM Consulting professionals worldwide.
General Skills
* Applies knowledge of desired learning outcomes
* Demonstrates knowledge of course subject matter
* Communicates and leverages knowledge of Consulting strategy
* Communicates and leverages knowledge of managing through complex relationships and engagements
* Offers business insights and engaging client stories in support of course subject matter
* Gains experience in role plays, feedback, individual coaching & personal experimentation to raise self‑awareness
* Practices personal impact techniques and improves relationship effectiveness
* Optional: Project Management Institute (PMI) - Project Management Professional (PMP) certification
Process Skill
* Demonstrates excellent training and/or facilitation skills
* Applies knowledge of learner‑centered training principles
* Demonstrates skill and passion for coaching and facilitating groups
* Possesses excellent listening, presentation, and communication skills
* Adopts a facilitative teaching style rather than authoritative
* Energetic, enthusiastic, flexible and able to maintain a sense of humor
* Works effectively in a team in a time‑pressured environment
* Comfortable working in a mostly remote work environment with virtual teams across various time zones
* Expects to illicit participant contributions, facilitate group discussion and draw out key learning points
* Willingness to communicate own experiences and lessons learned in a risk‑free environment
* Ability to utilize pre‑developed course material and provide constructive feedback on the course content
Interpersonal Skill
* Demonstrates commitment to IBM Values
* Manages and maintains a constructive learning environment
* Coaches for career development and applies either the GROW or co‑active coaching models within a classroom environment
* Provides appropriate constructive feedback
* Handles challenging people and situations effectively
* Deals with and is sensitive to cultural and ethnic differences and needs
Preferred Education
• Bachelor's Degree
Required Technical And Professional Expertise
The candidate should demonstrate a deep understanding of Consulting strategy, building client relationships, and project experience. The preferred candidate will also have the ability to relate to the appropriate target audience through their relevant leadership and client engagement experience.
Preferred Technical And Professional Experience
* Advanced Authoring Tools: Experience with utilizing complex authoring tools to create interactive and immersive courseware, enhancing the overall learning experience.
* Media Production Skills: Experience in creating high‑quality media, graphic art, audio, and video to support learning solutions and increase engagement.
* Instructional Design Knowledge: Experience with applying instructional design principles to develop effective learning materials and solutions that cater to diverse learning needs.
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