Note: Deadline for applying is 23.59 the day before the Job Posting End Date.
Supply Chain Operations Leader
WL: 1K
Shift: Day Job
Schedule : Full-time
Primary Location: Belgium – Tour and Taxis
Job: Supply Chain
Travel: No
For the recruitment of this position, we would like to emphasize that local conditions apply to the position and for this vacancy in principle we will consider candidates based in the set locations. If you are based outside of these locations and you are interested to apply, please feel free to do so but
at this stage we will not take your application forward.
We will only consider your application if a decision is made to also recruit outside of the set locations.
Background / General Purpose Of The Role
The Supply Chain Operations Leader (SCOL) is part of Integrated Operations (IOps) department. The Iops dept. is the linking pin between supply and demand. It is responsible to manage demand and supply operations in order to optimize customer casefill performance and inform stakeholders about any stock risks and opportunities. SCOLs work for one or multiple categories and are responsible for identifying stock risks following from supply risks and demand deviations and taking proper actions to mitigate these risks. The SCOL has close contact with our Sourcing Units for supply related risks and monitors demand variations with regard to baseline, promotions and repack on a daily basis. Key stakeholders of the SCOL are functions within sourcing units, virtual factory (3rd party sourcing units), sales teams and customer service; The SCOL is accountable to deliver the targeted service level (Dispatch Rate) and obsoletes for its category. If there is a risk on service (due to supply issues or high demand) the SCOL initiates and accommodates improvement plans with regard to supply and demand in cooperation with its stakeholders (e.g. Customer Facing Agents, Mid Term Planners, Business Operations Leaders, Commercial Assistants, etc.). The objective is to improve customer (perceived) service performance internally as well as externally, resulting in optimized stock levels for its category.
Responsibilities
Managing Service Levels / Stock Allocation:
* Secure daily process of customer orders from order to delivery at customers' distribution centers, respecting customer delivery SLAs (e.g. today-for-today, 24-hours and 48-hours delivery on a 7 days per week operation)
* Take proper action on demand and supply alerts coming from the Proactive Stock Management Tool (PSMT) and APO
* Make optimal trade-offs in stock allocation across all customers from a total business perspective
* Update order management database (OMDB) in case of demand variations which lead to low cover or out of stocks
* Mitigate and support in supply when demand variations lead to stock availability issues
* Mitigate supply and demand risks in case of quality issues and stay in contact with the QA manager
* Analyze KPI reports regarding customer service levels and take corrective actions when needed to ensure improvement
Business Partner Role
* Ensure relevant and appropriate stakeholder management in order to reach alignment in the stock allocation process throughout the MCO
* Communicate supply and demand risks and opportunities pro-actively to CD and SC stakeholders
Managing Obsoletes
* Responsible for stock life cycle management (clear overstock / dead stock / returns)
* Alert and capture stock to expire/ potential obsoletes (relaunches) on 'signaleringslijst'
* Manage phasing in and phasing out of all new innovation / relaunches with SU & VF with respect to obsoletes, obsoletes on raw and packaging materials
* Organize destruction of obsoletes (incl. Business approval)
* Deliver obsoletes target, including but not limited to pro-active identification of obsolete risks caused by demand deviations and oversupply
Skills
* Excellent communication skills (in Dutch & English)
* Knowledge of SC and Customer Service processes
* Knowledge of ERP Systems (preferably SAP/APO)
* Knowledge of MS Office
* Time management and priority setting skills
Competencies
* Internal/External customer orientation
* Analytic ability
* Team commitment
* Entrepreneurial and growth mindset
* Influencing others
Experience / Qualifications
* Bachelor's or preferred Master's degree
* Background in Supply Chain or Customer Service
* At least 0/1 years of relevant work experience
* Affinity with FMCG market
* Experience in Planning or Stock Management
* Experience in/proven track record in stakeholder management
* Languages: English/ Dutch
Excited about the role?
To apply, you must do so online. Please do not forget to upload your CV, talent card and a motivation letter. *how to get your talent card you can find in Una
If you have been informed that you are at risk of redundancy, please make sure to tick this box during your application. Please also attach your letter of redundancy to the application.
Your application will be reviewed against our requirements, and we will be in touch shortly after the closing date to provide you with an update on the status of your application.
TMICC
About The Magnum Ice Cream Company
With expert ice cream colleagues and iconic brands like Wall's, Cornetto and Ben & Jerry's, loved in 76 countries, we are the world's largest Ice Cream company leading the industry We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.
About
The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers' businesses. Growing our people's careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it. Here's what defines success in our organization :
* We are all about growth
* We operate with speed and simplicity
* We win together with fun
* We boldly innovate to disrupt our industry
* We care and challenge
* We are experts in the Ice Cream Category
Additional Information
The Magnum Ice Cream Company embraces diversity and encourages applicants from all walks of life. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
For the recruitment of this position, we would like to emphasize that local conditions apply to the position
ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE?
Please apply online and do not forget to upload your CV. Your application will be reviewed against the requirements, and we will be in touch shortly after the closing date, with an update on the status of your application.
Disclaimer
Equal Opportunity Employer: The Magnum Ice Cream Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.
The Magnum Ice Cream Company is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At The Magnum Ice Cream Company we are interested in every individual bringing their 'Whole Self' to work and this includes you Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.