Division: Group Digital Capabilities (GDC)
Job family
1. Provides secretarial/administrative support across all areas and levels of the organization
2. Uses an array of business software applications (., word processing, presentation and spreadsheet)
3. Screens incoming calls and mail, maintains diaries and handles confidential matters
4. Arranges business travel, coordinate meetings, support agenda management and expense tracking, and prepare presentations and departmental reports
General Description
Performs a wide range of administrative and general support duties of a highly responsible and confidential nature. Frequently communicates with senior level internal and external contacts and is regularly exposed to confidential data. Has a high level of tact and integrity due to the sensitive nature of information.
Role
5. Typically reports to a very high-level principal, who directs several different major functions and who requires a fully seasoned executive secretary.
Requires a detailed knowledge of the organization’s operations, procedures, and people.
6. Role holds cross-divisional complexity and diverse contacts with board members (non-executive directors), top positions at regulator side and CEO's of
banks and other companies (client side)
7. Schedules appointments and arranges meetings, conferences, and travel.
8. Organizes and expedites flow of work through supervisor's office and initiates any follow-up action.
9. Communicates and/or coordinates principal's instructions and desires with various individuals and/or departments.
10. Furnishes and obtains information from other principals or outside representatives.
11. Receives and screens telephone calls, letters, and/or visitors, answering routine questions and obtaining and furnishing information to save supervisor's
time
12. Organizes and maintains principal's correspondence and records, following up on pending matters with limited direction.
13. Prepares special reports, gathering, summarizing, and analyzing data
14. Drafts correspondence for principal's final approval
15. Organizes and prepares complex documents requiring the integration of multiple office technology and software applications. May act as an office resource
for word processing and spreadsheet application
16. May oversee work of others