About the role
Reporting to the Infrastructure & Operations Manager, Monument require an experienced I&O Engineer to provide support for infrastructure and application services. Monument operates a multi-Cloud environment which include on-premises, M365/Azure and multiple 3rd Party SaaS services. The candidate must possess technical knowledge of how business applications function in the operating environment and how they have been configured and customised to meet specific business, security and company objectives.
Responsibilities
* Installation, configuration, maintenance and support of infrastructure, applications and systems;
* Interact with Group Security, IT Management, 2nd/3rd Line Application Support, and external service providers to coordinate and resolve incidents and problems.
* Maintain IT asset management and monitoring solutions within the growing Monument environment;
* Support changes to infrastructure and systems, in line with change control processes.
* Support projects Infrastructure related activities in delivering high level design, implementation plan and supporting the development of Operational Procedures ensuring the expected SLAs are met.
* Cooperate local Managed Service Provider and support them to ensure delivery of the services required maintaining all controls & monitors expected by regulator.
* Document and develop all required supporting Standard Operating Procedures to improve and control general systems operations
* Support development teams in design, troubleshooting of their applications solutions
Role Requirements
* Knowledge, understanding and expertise including but not limited to:
o Microsoft Server, Group Policy/Intune MDM;
o M365/Azure & Online Services;
o VMware Data Centre Virtualisation, vSphere ESXi, vCenter, SRM;
o Veeam Backup & Replication, Veeam One, Veeam Backup for O365
o System Management and monitoring solutions (LogicMonitor).
* Knowledge or exposure to IBM iPower (AS400) is a plus;
* Industry recognized qualifications advantageous;
* Good verbal and written communication skills and the ability to prioritize work efficiently and effectively;
* Regulation exposure (Dora, etc.);
* French and English.
WE OFFER:
* A dynamic IT team where your input is valued and you can have essential impact;
* Plenty of growth possibilities in an international environment that stimulates learning and developing your potential;
* Flexible working hours including home working possibilities;
* Competitive remuneration package, including advantages such as, meal vouchers, group and hospitalisation insurance.
Location
Liège, Belgium
Equal Opportunities Statement
The Monument Re Group is an Equal Opportunity employer. Our Corporate values of Trust and Collaboration demonstrate our commitment to fostering an inclusive culture where all our employees feel respected and valued. We recognise that each employee brings their own unique skill sets, capabilities, immutable characteristics, and varied experiences to their work. In turn, the Monument Re Group provides a work environment for all our employees to achieve personal and professional growth and development throughout their careers with us.
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