Customer Service Representative - Logistics Support
About the Opportunity
We are looking for a skilled and organized Customer Service Representative to join our Logistics Support team. As a Customer Service Representative, you will be responsible for supporting customers with their logistics needs, including order tracking, shipment updates, and issue resolution.
Key Responsibilities
* Respond to customer inquiries regarding orders, shipments, and inventory
* Resolves customer complaints and issues in a timely and professional manner
* Collaborate with internal teams to ensure accurate order fulfillment and shipping
* Maintain accurate records of customer interactions and issue resolutions
Requirements
* Bachelor's degree in Supply Chain Management, Logistics, or related field
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Proficiency in MS Office and CRM software
Benefits
* A comprehensive internship program with opportunities for growth and development
* A dynamic and supportive team environment
* Ongoing training and feedback to ensure success in the role