Expanding steadily since its launch in 2003, the ACENSI group is an IT consultancy firm, well known for their technical and functional know-how, who specialize in Telecommunications, Media and Financial Markets, as well as in the Energy industry. ACENSI guides businesses in evolutionary IT projects from the initial strategies through to their realization (Management and Project management, Development, Design and Implementation, Infrastructure). From its original focus on technical engineering and Business Analysis, ACENSI has developed new areas of expertise in Human Resource Management Systems, Business Intelligence, e-learning and Client Relationship Management. Dynamism, enthusiasm and social development are all valued at ACENSI, allowing our clients to benefit from consultants with a true blend of talents.
ACENSI BELGIUM is looking for his client a Major Incident Manager (F/M/X)
As a Major Incident Manager, you are responsible for the coordination and resolution of critical and transversal IT incidents. You act as a central point of contact to ensure that major incidents are managed effectively, minimizing impact on business operations. You collaborate with various technical and business stakeholders, ensuring clear communication and follow-up actions. Language requirements:
French: Good knowledge, both orally and in writing.
English: At least 6 years of relevant experience as Incident manager (Having worked as incident manager in a user support center is not a valid experience, we're in this case talking about difficult, transversal incidents)
You are dynamic, accurate, pro-active, work independently, and you are above all a very good team player.
• You can manage a meeting in front of a large audience.
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