Pre-Implementation Phase:
* Requirement Gathering: Collaborate with business teams to understand workflows, pain points, and data structures to support ERP system configuration.
* Vendor Collaboration: Assist in liaising with ERP vendor(s) and implementation partner(s) to ensure system setup aligns with business needs.
* System Testing: Participate in system testing, including UAT (User Acceptance Testing), to identify potential issues before deployment.
* Data Preparation: Support data collection, cleansing, and migration efforts to ensure accuracy and completeness.
* Training Preparation: Help develop user training materials and readiness programs ahead of deployment.
* Change Management Support: Assist in communicating system changes and guiding teams through process adjustments.
Post-Implementation Phase:
* User Support: Serve as a first point of contact for end-user issues, troubleshooting, and guidance.
* System Optimization: Identify and suggest improvements to configurations and workflows based on user feedback and business needs.
* Ongoing Training: Deliver refresher training and support new hires in learning the system.
* Performance Monitoring: Help monitor ERP system performance, escalate technical issues, and collaborate with the IT team or vendors for resolution.
* Reporting: Assist in setting up standard and custom reports to ensure stakeholders have access to necessary data insights.
* Education: Bachelor's degree in IT, Business, or a related field (or equivalent work experience).
* Experience & Technical Skills:
o At least 2 years in ERP support, administration, or a similar role.
o Experience with ERP platforms like SAP, Oracle NetSuite, Microsoft Dynamics, Odoo, or similar systems.
o Understanding of ERP modules such as finance, supply chain, manufacturing, and sales.
o Familiarity with SQL, basic scripting, and system integration concepts is a plus.
o Must be fluent in English any other language is a plus.
* Soft Skills:
o Strong analytical and critical thinking skills.
o Excellent communication and interpersonal abilities to work with technical and non-technical users.
o Ability to manage multiple tasks and prioritize effectively.
* Certifications: ERP-related certifications (e.g., SAP Certified Application Associate, Microsoft Dynamics Certification) are a plus.
What we offer
* The chance to be part of an ERP implementation project right from the start
* The chance to experience an End to End ERP
* The opportunity to contribute to the development of the company in a growing & exciting industry
* A challenging job with room for growth and development
* An attractive salary complemented by extra-legal benefits such as a company car, group and health insurance, meal vouchers, …