Overview
IT Business Analyst role in the Digital Workplace team within Technology and Data Solutions (TDS) and Technology and Transformation Department (TTD) at the Inter-American Development Bank. Focus on client needs, technology experience, user experience, and data analysis to enhance the employee experience in the digital workplace. The role supports creating a seamless digital workspace to boost productivity, engagement, and collaboration across the organization.
What you’ll do
* Work with technology and design teams to create solutions that address employee needs and technical challenges
* Collaborate across departments to identify and prioritize scenarios that improve digital asset usage
* Convert client requirements into actionable epics and user stories for development
* Assess new technologies and conduct pilot programs to test and validate use cases
* Maintain expertise in collaboration and productivity tools and apply them effectively
* Analyze user workflows to identify opportunities for automation, process improvement, and change management
* Gather and interpret data from multiple sources to support decisions and measure impact
* Use artificial intelligence tools to enhance daily operations and data analysis
* Communicate project progress through reports, presentations, and training sessions
* Coordinate between technical teams and business stakeholders to ensure project alignment
What you’ll need
* Education: Bachelor’s degree (or equivalent advanced degree) in information systems, Business Analysis, Digital Transformation, User Experience, or related field
* Experience: At least 2 years of progressive experience in business analysis; data analytics and familiarity with business intelligence tools are highly desired
* Languages: Proficiency in Spanish and English, both spoken and written
* Additional: Knowledge of AI and generative AI technologies as they relate to business analysis and ethical, responsible application of AI
Requirements
* Citizenship: Candidate must be a citizen of one of IDB’s 48 member countries. Relocation and visa assistance may be available for eligible dependents
* Consanguinity: No family members (up to the fourth degree of consanguinity and second degree of affinity, including spouse) work at IDB, IDB Invest, or IDB Lab
Type of contract and duration
International consultant, full-time, 12 months. Contract can be renewed for up to 36 months based on performance and business needs.
What we offer
* Competitive compensation packages
* Leaves and vacations: 2 days per month of contract + gender-neutral parental leave
* Health insurance: monthly allowance for the purchase of health insurance
* Savings plan: monthly savings plan allowance based on contract length
* Assistance with relocation and visa applications for you and your family when applicable
* Hybrid and flexible work schedules
* Development opportunities: seminars, 1:1 professional counseling, and more
* Health and wellbeing: access to Health Services Center
* Other benefits: lactation room, daycare center, gym, bike racks, parking, and more
Our culture
At the IDB, we strive for excellence while honoring individuality and belonging. We welcome diverse perspectives and champion fairness, with a commitment to inclusivity and accessibility for people with disabilities. If you require accommodations to participate in the application process, please email accommodations@iadb.org.
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