Required Security Clearance:
NATO SECRET
Specific Work Conditions
* Possible business travel to NATO and non-NATO facilities and NCIS sites within Belgium up to 1‑2 times per month.
* May be required to undertake duty travel to operational theatres inside and outside NATO boundaries.
Duties and Role
Strategic Planning
* Contributes to the development of policies, processes, standards and guidelines for strategy development and planning.
* Develops and communicates plans to drive forward the strategy and related change planning.
* Provides support and guidance to help stakeholders adhere to the approach.
* Ensures that all stakeholders are aware of the strategic management approach and timetables.
* Collates information and creates reports and insights to support strategy management processes.
Specialist Advice
* Provides detailed and specific advice regarding the application of their specialism to the organization’s planning and operations.
* Actively maintains knowledge in one or more identifiable specialisms.
* Recognizes and identifies the boundaries of their own specialist knowledge.
* Where appropriate, collaborates with other specialists to ensure advice given is appropriate to the organization’s needs.
Stakeholder Relationship Management
* Deals with problems and issues, managing resolutions, corrective actions, lessons learned, and the collection and dissemination of relevant information.
* Implements stakeholder engagement/communications plan.
* Collects and uses feedback from customers and stakeholders to help measure the effectiveness of stakeholder management.
* Helps develop and enhance customer and stakeholder relationships.
Business Administration
* Leads and coordinates strategic initiatives working across departmental or functional boundaries.
* Designs the timetable of executive-level meetings and forums.
* Sets agenda, format and desired outcomes for meetings.
* Provides direction and receives progress updates from members of an executive team.
* Meets collectively or individually with members of a leadership management team to follow up on action points, issues and risks.
* Reports on progress and resolves issues.
* Manages highly sensitive and confidential issues and information.
Office Administration
* Organizes and coordinates large meetings and conferences.
* Contributes to office administration improvements and best practices.
* Consults on a full spectrum of enterprise office administration activities.
* Designs office administration functions and workflow.
* Monitors industry and marketplace trends and directions for office administration.
* Monitors effectiveness of support staff; recommends improvements.
* Establish and maintain communication channels with stakeholders.
Additional Duties For This Post
* Develop and enhance Power BI reports/dashboards aligned to mission/portfolio performance needs.
* Contribute to the preparation and delivery of actionable insights and reports, ensuring alignment with stakeholder requirements.
* Facilitate effective reporting and communication to support consistent portfolio level oversight at all levels.
* Consolidate and analyze ServiceNow and EBA metrics, ensuring accuracy, consistency, and alignment with organizational expectations.
* Ensure smooth coordination and efficient information flow across stakeholders and organizational interfaces.
* Perform other duties as required.
* Deputize for higher grade staff, if required.
Skill, Knowledge & Experience
* The candidate must have a currently active NATO SECRET security clearance.
* A minimum requirement of a Bachelor's degree at a nationally recognized/certified university in a related discipline and 2‑years post‑related experience. Or, exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCIA, that is, at least 6‑years extensive and progressive expertise in duties related to the function of the post.
* Minimum two years of relevant experience, preferably in the delivery and implementation of management support mechanisms or other professional‑level activities.
* Proven ability to multi‑task, manage time, deliver on responsibilities and work effectively under pressure while producing high‑quality products, at times, under short deadlines.
* Experience in presenting complicated issues in a clear, concise and persuasive manner.
* Excellent writing and verbal skills, with proven experience in drafting and editing policies and/or reports/briefs.
Education, Experience and Training (Desirable)
* Business Process design and implementation.
* Proven experience in resource planning and personnel management.
* Proven experience in budgetary planning and management.
* Demonstrated proficiency with the complete Microsoft Office suite.
* Proven experience in organization, coordination and communication.
* Training/Certifications: Management of Risk; PRINCE2 Foundation.
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