Job Description
Are you a motivated individual looking to kickstart your career in the world of Digital Labor?
We are currently offering a Digital Labor Market Intern in our Brussels office. This internship at NTT DATA will provide you with hands-on experience in a dynamic and innovative environment. Join us and embark on a journey of growth, learning and professional development.
About us
NTT DATA – a part of NTT Group - is a Top 10 global IT services provider, headquartered in Tokyo, with over 150,000 employees.
We deliver consulting solutions by combining specialized sectorial knowledge, our transformation management skills, and our large technology expertise (data, RPA, AI, low code, cloud, IoT, virtual reality), to keep our clients, as well as society, a step ahead in this digitally dynamic world.
Everything we do is underpinned by our core values of 'Teamwork', 'Foresight' and 'Clients First'. Our shared leadership principles of Collaboration, Engagement and Curiosity help us build a community where our people are equipped with the best resources to face new challenges.
We are looking for an Digital Labor Market Intern to join our Business Analysis team in Brussels.
Your role:
As an Intern in the Business Analysis team for Europass, you will be responsible for supporting the team in various tasks aimed at improving the platform’s user-friendliness and accessibility.
Your responsibilities will include:
1. Assisting in writing and managing tickets related to business analysis
2. Ensuring that user needs and technical requirements are clearly documented and addressed
3. You will work closely with both the business analysis team and UX/UI designers to enhance the platform's usability, making it more intuitive and accessible for a diverse user base across Europe.
4. In addition to ticket management, you will contribute to the development of improvement strategies that align with the project’s broader goals.
5. Analyzing feedback, supporting the documentation of user requirements, and actively participating in testing and validation processes to ensure the platform evolves to meet user expectations and accessibility standards.
6. You will have the opportunity to work closely with the client and various stakeholders, including representatives from European institutions, educational bodies, and policy makers.
7. Your involvement will help ensure that the platform remains aligned with EU policies and meets the needs of users across different sectors.
8. Building strong relationships with stakeholders and understanding their feedback will be key in shaping the continued success of the Europass project.
What you'll gain:
9. Useful insights into your chosen field – acquire practical experience in a global consulting company and exposure to a range of projects and technologies.
10. Invaluable transferable skills - the opportunity to develop new skills and maximize your potential.
11. Guidance and inspiration - expand your network as you work with professionals who coach and share their knowledge with you.
Why NTT DATA?
We value a collaborative and supportive environment, celebrating curiosity and engagement
We offer continuous learning opportunities such as workshops and access to digital language resources and courses
We believe in work-life balance and flexibility. Wear casual clothing, enjoy our hybrid working model and make use of days off during exams (+ 1 day off for each month you work with us)
Monthly internship allowance of 500€
We are a certified 'Top Employer' in Belgium & Europe
We care about you
Health & well-being. Focus on your mental health with access to a platform with certified psychologists & mental health workshops. Take a break with one of our online fitness and well-being sessions
Buddy program. You will be assigned a buddy to guide you through your journey
Diversity & Inclusion. We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics. #WeAreAllUnique #YouMakeUsUnique
Please let us know if you require us to accommodate any accessibility needs during the recruitment process
Your profile:
12. Proficiency in English, both written and spoken, as the role involves communication with international teams and stakeholders.
13. Interest in business analysis and user experience (UX), with a desire to contribute to improving digital platforms.
14. Basic familiarity with BA tools like JIRA or MS Tools (any prior exposure is a plus, but not essential).
15. Good communication skills, especially the ability to clearly document tasks, share ideas, and engage with team members.
16. Volunteering experience in any capacity, demonstrating an ability to work within a team, take initiative, and contribute to a shared goal.
17. Interest or basic knowledge of UX/UI design or any user-centered design concepts.
18. Familiarity with accessibility standards or tools is a plus, but not required.
19. Some understanding of EU policies related to employment, education, or skills would be an asset.
20. Previous internship or academic experience in business analysis, project management, or working with digital platforms.
Upon receiving an interview, you may request accommodation for any accessibility needs.
If you are interested, please apply by submitting your CV. A recruiter will contact you if there is a match and arrange an initial call with you to find out more about your experience and motivations. Following that, the process will involve 1 or 2 interviews with the team you will be working with.
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