Nested is a fast-growing property management company in Brussels, specializing in the rental and management of furnished properties for developers, funds, and private landlords. With a strong focus on operational excellence, we manage the entire lifecycle of a property — from staging and tenant acquisition to maintenance and guest experience.
We are looking for an Asset Manager with a strong focus on operations management to oversee the daily performance and growth of our asset management business unit. This role ensures that properties under management deliver both financial returns and outstanding experiences for tenants. You will operate across departments — sales, marketing, finance, and maintenance — to drive performance, streamline processes, and guarantee execution on the ground.
Key Responsibilities
Operations & Performance Management
* Oversee the day-to-day operations of all managed assets, ensuring smooth execution across onboarding, leasing, maintenance, and tenant relations.
* Track KPIs such as occupancy, rental yield, operating costs, and guest satisfaction, reporting monthly to management and property owners.
* Develop and optimize operational workflows to improve efficiency, cost control, and service quality.
Team Leadership & Coordination
* Lead and coordinate the operations team handling asset management, aligning priorities with company strategy.
* Act as the main bridge between property owners, Nested’s internal departments, and external partners.
* Provide training, coaching, and performance feedback to staff involved in the asset management cycle.
Owner & Tenant Relations
* Serve as the main point of contact for property owners, providing regular updates and performance insights.
* Handle escalated tenant concerns and ensure resolutions are delivered swiftly.
* Build long-term trust with owners by anticipating needs and offering proactive solutions.
Strategic Development
* Identify and implement opportunities to improve asset performance, from pricing strategy to cost optimization.
* Support business development by onboarding new properties and preparing financial and operational plans.
* Collaborate with sales and marketing to align pipeline growth with operational capacity.
Skills & Qualifications
* Proven experience (5+ years) in asset management, property management, or real estate operations.
* Strong background in operations management with excellent organizational and problem-solving skills.
* Financial understanding with the ability to read P&L statements, prepare performance reports, and model returns.
* Excellent communication and relationship-building skills.
* Hands-on mindset
* Fluency in French and English