Would you want to be the go-to person who keeps a modern workplace running smoothly? At Dustin, you'll combine hands-on IT support with opportunities to grow your expertise in M365, ITIL, and beyond—while working with a collaborative global team.
This is what makes the position as Internal IT Support Technician unique
*Drive both technical excellence and personal growth*
by taking ownership of solutions, ensuring seamless functionality, and supporting team success.
Become a trusted advisor
by leveraging your expertise to guide teams, optimize processes, and deliver reliable technical solutions.
*Accelerate your career in a dynamic environment*
that values continuous learning, collaboration, and impactful contributions.
The hiring manager for this role is
Jonas Holm, Manager- End User Services.
As a leader, he believes in building trust, fostering strong connections, and creating an open, supportive environment where people can thrive and grow.
*Read more about Dustin here
*Your role & influence as Internal IT Support Technician
Responsibility:
You will be given responsibility for onsite support at our Belgian office, providing daily support via tickets, phone, and walk-ins, maintaining local equipment, managing on- and offboarding processes, and supporting internal training and asset management.
Collaboration:
Together with your team, you take care of keeping everyone within Dustin productive by ensuring they have the tools and support needed to perform their jobs in the best possible way. You'll work closely not only with your immediate team members but also with other departments to provide seamless and efficient support.
Core activities:
* Provide hands-on IT support to ensure smooth daily operations and issue resolution.
* Promote onsite IT awareness by guiding employees on best practices and system usage.
* Conduct technical training sessions to enhance team and individual capabilities.
* Conduct access control audits, general location security, and negotiate local mobile phone agreements.
Benefits of joining Dustin
We believe there's more to Dustin than just the benefits listed here. You'll fully understand this once you're with us. Curious? Our
Life at Dustin - Dustin Benelux
page has you covered.
You can find more of our benefits below in the vacancy.
This Is What We Imagine You Bring
We envision you as a curious and driven individual with a solid foundation in IT support—skilled in managing endpoints, Office applications, and Jira, and familiar with AC900, ITIL, and M365. You combine strong technical expertise with a thorough and structured way of working, while bringing a collaborative and social mindset that helps you build trust and solve problems effectively.
Additionally, it'll be nice if you have:
* A Driver´s License:
* A Bachelor's degree.
* Experience with troubleshooting and supporting M365 in a dynamic environment.
* Knowledge of Dutch is meritorious but not mandatory.
*What can you expect next?***
We will treat your application anonymously. We expect the following steps in the recruitment process:
* Telephone screening with Talent Acquisition Partner, Karishma
* 1st digital interview with the Hiring Manager, Jonas.
* 2nd in-person interview with the Hiring Manager and another future colleagues from the team.
* A meet and greet with the team.
* Professional References.
About
Read more about how to become a
Dustineer
For questions about the position, please contact the Talent Acquisition Partner, Karishma Sindhu via e-mail:
.
Please note that we don´t provide any relocation support/ work permit sponsorship for this specific role.