Your mission at FacqAbout the RoleAs an IT Officer, you provide first-line support to all users. You help resolve issues related to hardware, Microsoft/Open Office programs, security, backups, as well as server, network, and printing problems. You install desktop/laptop computers and peripheral equipment. You are involved in various IT projects.Responsibilities:Provide first-line support to all users.Resolve issues related to hardware, Microsoft/Open Office programs, security, backups, server, network, and printing problems.Install desktop/laptop computers and peripheral equipment.Participate in various IT projects.QualificationsBachelor's degree in IT and/or relevant professional experience.Required SkillsKnowledge of Microsoft Windows and Windows-based applications such as Open Office, Thunderbird, and TCP/IP networks.Fluency in Dutch or French and a good command of the other language.Preferred SkillsKnowledge of Linux systems is a plus.What do we offer?A permanent contract in a company with a warm, family-like culture.Opportunities for internal development.A market-aligned salary with extra-legal benefits (meal vouchers, insurance, collective bonus, etc.).A good work-life balance (flexible hours, possibility of remote work, 12 additional days off per year).