Job DescriptionAre you ready to make a real difference in the world of clinical research? CluePoints is a fast-growing, industry-leading company revolutionizing Risk-Based Monitoring and Data Quality Oversight solutions. Our cutting-edge technology empowers clinical research organizations with smarter risk planning and advanced statistical algorithms to ensure data integrity throughout clinical trials.
We are on the lookout for a Resource Specialist who thrives in a fast-paced environment, has a passion for operational excellence, and enjoys solving complex challenges. If you’re highly organized, data-driven, and eager to play a crucial role in driving customer success and optimizing our workforce, this is the perfect opportunity for you!
This is a hybrid position with an expectation someone be in the office 2 to 3 days a week in Louvain-la-Neuve, Walloon Region, Belgium.Job RequirementsWhat You Bring to the Table:
* At least 1 year of hands-on experience in project planning, resource allocation, or equivalent experience.
* Familiarity with clinical trial processes, timelines, and regulatory requirements.
* Ability to manage multiple priorities, work under pressure, and keep things running seamlessly.
* Strong aptitude for analytics to track utilization, headcount, and recruitment needs.
* Ability to build strong relationships across departments and influence decision-making.
* Experience working in a SaaS environment and proficiency in project management software is a plus!
* Thrive in a fast-moving environment with a proactive and solution-oriented mindset.
Job ResponsibilitiesWhat You’ll Do:
* Resource Allocation – Strategically assign resources to client projects based on skills, experience, availability, and budget to maximize efficiency and impact.
* Workforce Planning – Ensure we have the right people in place to deliver exceptional results by proactively managing capacity planning and resourcing needs
* Support High-Impact Projects – Collaborate closely with Project Managers to adjust resource allocations and keep projects running smoothly.
* Drive Continuous Improvement – Identify and mitigate resourcing risks, refine processes, and implement best practices for staffing and efficiency.
* Be a Partner – Work alongside Sales, Customer Success, and Operations Leaders to forecast resource needs and support business growth.
* Shape the Future of Our Team – Assist with recruitment efforts, develop resourcing models, and ensure we have top-tier talent to drive success.
Job BenefitsREASONS TO JOIN US
* Flexibility is part of our DNA
* Hybrid with 2-3 days in office per week
* Our offices provide a fun atmosphere: PS5, foosball, and our newly added dartboard
* Many activities are organized during the year such as team lunches, happy hours, team buildings, holiday parties and many other celebrations!
* At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.
* You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment.
* You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!
* Last but not least, we offer competitive salary and benefits, employee referral program, working from abroad possibility etc.