We are hiring a Guest Relation (Hotel Receptionist) at Martin's Klooster – Leuven
Sitting near the river Dyle,
Martin's Klooster
is a charming hotel that combines
500 years of history
with modern facilities and bespoke services. With its turrets, oak beams, and lattice windows, our hotel offers guests a unique experience where historic charm meets contemporary comfort.
Your mission
As a Guest Relation, you are the face of Martin's Klooster. Your responsibilities will include:
* Welcoming guests, handling check-in and check-out
* Providing information and assistance during their stay
* Managing special requests and handling complaints with care
* Taking room reservations
* Filing invoices and other administrative documents
Your profile
* Welcoming, friendly, and proactive personality
* Strong team spirit
* Fluent in
French – Dutch – English
(other languages are a plus)
* Knowledge of Opera Cloud is an asset
* First experience in a similar role is appreciated
What we offer
You will be part of a hotel group on a human scale and will enjoy a pleasant and qualitative work environment
* Possibilities of evolution within the hotel and the Martin's Hotels' group
* Attractive salary package including work clothes, group insurance, hospitalization insurance, meal vouchers, eco-vouchers and year-end bonus
* Attractive rates in our hotels (staff rate) and in many hotels worldwide (via Hotel Employee Rate)
* Various benefits via
Location: Leuven, Belgium
Interested? Apply now and join our passionate team at Martin's Klooster