Context
Within the Selling domain, you are responsible for developing applications that capture customer sales and orders on top of the Siebel CRM platform.
As a Functional Analyst, you translate Business and IT needs into clear functional specifications, ensuring robust solution design and effective project delivery.
Responsibilities
* Take the lead in functional analysis for projects and enhancements.
* Acquire a thorough understanding of business requirements and processes to translate them into robust solution designs.
* Seek creative and simple solutions, providing clear, structured documentation for users, development teams, and testers.
* Make project estimates and identify impacts on IT infrastructure.
* Ensure follow-up and timely delivery of assigned projects.
* Lead a sub-team to guarantee correct and timely delivery.
* Explain solutions to the development team and guide them throughout the development cycle.
* Report project status to the project team and identify potential risks.
* Provide support to the operations team in case of major incidents.
Your profile
* Bachelor's or Master's degree (preferably in IT) or equivalent experience.
* Minimum 5 years of relevant experience in analysis within a complex IT environment.
* Knowledge of UML, DevOps, Agile development (Scrum), continuous integration, automated testing/build, Microservices, SOA, REST, SOAP, and RDBMS.
* Functional knowledge of domain and data model standards such as eTOM or SID is an asset.
* Analytical and assertive mindset.
* Optimistic, solution-oriented, creative, and open-minded.
* Customer-centric approach.
* Strong communication and collaboration skills.
* Willingness to learn and adapt.
* Good command of English (oral and written) is mandatory; French and/or Dutch is an advantage.