Chatbot Product OwnerLocation: BrusselsHybrid workingDuration: 3 month contract (view to extend)Rate: DOEJoin our dynamic Channel & Digital Execution team and help shape the future of customer engagement! As Chatbot Product Owner, you’ll drive strategy, development, and continuous improvement of our chatbot experiences across digital platforms.Your mission:- Lead chatbot strategy, design, and integration across web, mobile & messaging platforms- Optimize conversational flows & UX using data insights- Work cross-functionally to deliver personalized, seamless customer interactions- Stay ahead of AI/chatbot trends & tech to keep us competitiveYour profile:- 5+ yrs in chatbot/AI product roles with strong NLP & UX knowledge- Experience in chatbot platforms, Agile practices & project management- Data-driven, user-centric, and proactive problem-solver- Fluent in either FR/NL/EN and thrive in a multicultural environment