Job summary We are seeking a skilled and motivated ServiceNow Developer with hands-on experience in designing, developing, and implementing Business Continuity Management (BCM) and Operational Resilience (OR) modules. The ideal candidate will have a strong understanding of ServiceNow architecture, scripting, and platform capabilities, with a focus on resilience, risk, and continuity solutions. Key responsibilitiesDesign and develop custom applications and workflows within the ServiceNow platform, specifically for BCM and OR use casesConfigure and enhance ServiceNow modules including Operational Resilience, Business Continuity and Crisis ManagementImplement integrations with third-party systems and data sources to support resilience and continuity planningCollaborate with business stakeholders to gather requirements and translate them into technical solutionsDevelop dashboards, reports, and automated alerts to support real-time decision-making and complianceEnsure platform performance, scalability, and security best practices are followedProvide technical documentation and support for deployed solutions Required qualifications3+ years of experience developing on the ServiceNow platformProven experience with ServiceNow BCM and/or Operational Resilience modulesStrong knowledge of JavaScript, Glide API, Flow Designer, and ServiceNow StudioExperience with ServiceNow GRC, IRM, or Risk modules is a plusFamiliarity with business continuity planning, risk assessments, and incident response frameworksAbility to work independently and in cross-functional teamsExcellent problem-solving and communication skills Preferred certificationsServiceNow Certified Application DeveloperServiceNow Certified Implementation Specialist - Risk and Compliance or BCMITIL Foundation Certification Nice to haveExperience with Fusion Risk Management or similar resilience platformsKnowledge of regulatory frameworks (e.G., ISO 22301, Ffiec, DORA)Experience in Agile/Scrum environments