Job description Your Role - Understand customer inquiries in their native language and act as the first point of contact. - Support our technical engineers by gathering and registering key information to resolve issues efficiently. - Keep customers informed about the status of their case. - Translate technical updates into clear, customer-friendly communication. Profiel Bachelor-level thinking. Fluent in French and English, plus one of the following: Italian, Spanish or German. Strong customer focus and communication skills. Detail-oriented and a true team player. Flexible and open to working in a full continuous system (weekend and night shifts every 6–8 weeks). Driving license B – you must be able to commute independently. Aanbod Fixed-term Volvo contract (not interim). 37.5 hours/week, full-time schedule. 20 vacation days. Competitive salary with attractive benefits: - Meal vouchers - Shift premium - Eco vouchers - Company phone & laptop - On-site restaurant at democratic prices - Wellbeing initiatives and extra days off. - Continuous learning and development opportunities. Application Process Screening interview with Adecco recruiter Teams interview with Volvo recruiter Department interview (language check) Teams interview with team manager Salary proposal Adecco Permanent Recruitment Center only works on vacancies that guarantee you an immediate permanent contract. We are responsible for recruitment & selection at our clients. Interested? Apply online, we guarantee a fast and discrete treatment of your application. Do you still have questions? Or is this job proposal not quite what you are looking for? Contact us, we are happy to discuss tailored opportunities. Adecco Perm Recruitment Center - 051 66 11 20 - prc.west@adecco.be