Customer Service Trainee - German Speaker Kickstart your career in our Customer Service Department As a trainee in the Customer Service team, you will support the Complaint Management team and of get involved in a variety of activities that will help you develop a solid foundation in customer service operations, service quality and process optimisation. This opportunity is a full-time internship for up to 6 months. A student visa or authorisation to work in Luxembourg is required. Support daily operations – Assist with credit card back-office tasks and help managing routine administrative workflows.
Assist on internal projects – Take part in team initiatives, such as process improvements or testing activities, as needed.
Fresh grad, student or degree in hand? You either are enrolled or recently graduated with a bachelor's or master's degree in business management, economics or in a similar field.
Tech-savvy & adaptable – You have a good command of Word, Excel and PowerPoint, and you learn new programs quickly.
Strong communicator – You have solid written and verbal communication skills in German, enabling you to interact clearly and effectively.
Team spirit – You're proactive and reliable team player who contributes positively to a collaborative environment.
Language lover – Fluent in German and English. Any other languages are a bonus.
ABOUT ADVANZIA The European digital bankAdvanzia Bank's mission is to make finance easier and more inclusive by offering simple, smart and user-friendly payment and credit solutions that provide financial flexibility and deliver added value for our customers. Our way of working is guided by responsible lending, open communication and teamwork in cooperation with employees, business partners and customers.We offer challenging projects in a dynamic, fast-paced environment, along with numerous opportunities for training and development. Our zero-carbon Emerald building is designed to support employee health and wellbeing with various health programmes and after-work sports & social events available to all members of #TeamAdvanzia .