Empowering Customer Experience Specialist
Create a rewarding shopping experience by being attentive and responsive to customer needs, every time.
Our ideal candidate will thrive in an environment that values collaboration and teamwork, with opportunities to develop their skills and contribute to the growth of our business.
Your Key Responsibilities:
* Customer Service Excellence: Foster a positive and welcoming atmosphere for customers, providing solutions to their queries and concerns.
* Store Operations Efficiency: Maintain a clean, well-stocked, and visually appealing store environment, inspiring customers to engage with our products.
* Sales and Inventory Management: Monitor customer reactions to our products, making informed decisions to optimize stock levels and visual displays.
* Team Collaboration: Work closely with colleagues, offering support and expertise to create a strong, united team.
* Sustainability Champion: Promote our recycling programme, repair services, and local community activities, contributing to a more sustainable future.
Growth Opportunities:
* Ongoing Training: Develop your customer service and store operation skills through on-the-job training, classroom sessions, and digital learning tools.
* Career Advancement: Progress quickly with four promotion opportunities each year, tapping into the valuable experience of all members in your store.