Logistics Coordinator for BeNeLux Region
We are seeking a detail-oriented and proactive logistics coordinator to manage the order-to-invoice process, coordinate logistics activities, and ensure seamless customer service in the BeNeLux region.
Key Responsibilities:
* Coordinate logistics activities and customer service operations for BeNeLux customers
* Ensure complete order-to-invoice process execution
* Act as first point of contact for local Logistics Service Providers
* Forecast product volume per SKU in IBP, aligned with KPI target MAPE (forecast accuracy)
* Monitor stock levels and oversee local batch releases from export warehouse
* Perform SAP-related tasks, including:
1. Posting goods receipts for the local plant
2. Entering and managing customer orders
3. Creating credit notes for returns and price corrections
4. Managing product price changes at customer level
5. Handling IDOCs
* Monitor credit limit utilization and coordinate updates with Treasury team
* Initiate and maintain customer master data in SAP
* Create and manage standard and ad hoc reports
* Handle returns in close collaboration with logistics partner
* Support dunning procedure in alignment with Finance team
* Maintain matrix of financial contacts for effective dunning communication
* Review and qualify local suppliers and customers regularly
* Support in case of product recalls and Product Defect Notifications
* Serve as backup for complaint handling
Requirements:
* Commercial education and/or degree in Business Administration
* Minimum 3 years of experience in logistics
* Hands-on experience with ERP systems, especially SAP R/3 or S4 HANA
* Excellent Excel skills
* Familiar with lean and quality management methods, as well as project management
Personal Qualifications:
* Strong commitment and sense of ownership
* Team-oriented with excellent communication and problem-solving skills
* High attention to detail, strong organizational skills, and reliability
* Entrepreneurial mindset and willingness to learn
* Native Dutch speaker, with good working knowledge of French and fluent Business English
* Strong identification with Orion's values and strategic goals
Benefits:
* Competitive compensation package
* Bonus opportunity
* Meal vouchers
* 32 days of holiday
* Comprehensive group insurance (pension, disability, hospitalization)
* Family benefits